Unable to install GRC products in PDI?

aaronblosso · ‎01-20-2026

I recently got a new PDI and I'm unable to install any of the GRC products; when I search for "GRC" nothing shows up?

Aditya_hublikar · ‎01-20-2026

what is your pdi version ? This same issue we faced during installing GRC Pluggins on latest zurich/yokohama version. So we move to Xanadu version. May be this is version patch issue or something . Im not sure about that what will be its root cause .

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya,

Technical Consultant

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aaronblosso · ‎01-21-2026

I was indeed trying both Yokohama and then Zurich releases in my PDI and still nothing. I will release my PDI and get a Xanadu one and hope that works.

Aditya_hublikar · ‎01-21-2026

Hello @aaronblosso ,

I hope you are doing well , your query is resolved ?

aaronblosso · ‎01-22-2026

Yes, going back to Xanadu fixed my problem, all the GRC plugins are available.

Jayden4 · ‎01-25-2026

I'm certain there is a massive issue with new PDI's since some update.

I cannot find any IRM, GRC or TPRM apps to install. I have released my PDI 3 times, tried both Yokohama and Zurich and there are none available. It's been like this for weeks.

Sync to store does not work, it just hangs which I assume is the problem.

I get that PDI's have no support from ServiceNow but they need to look into this.

aaronblosso · ‎01-26-2026

If you go back to a Xanadu instance it worked for me! Then once you get your PDI all situated, I'd imagine you can upgrade to whichever release you actually prefer. (I'm still getting mine all situated on Xanadu, so I can't vouch for the upgrade)