Understading roles in servicenow
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-30-2025 02:55 PM
What does this mean in ServiceNow. All three roles are required or only any one role is fine. They should use "and -or" instead of using ",".
Please share your inputs
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-30-2025 04:09 PM
Hi @AmeetPatra1 ,
Please share the docs link for this page.
I found this one where only admin role is required to configure.
-Thanks,
AshishKM
Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-30-2025 04:13 PM
Hi Ameet,
The comma separated roles here indicate that these roles are installed with GRC: Approver Configurator application.
In order to access that application you must have any one of these role , but not all.
Hierarchy of those roles as follows:
- sn_compliance_ws.corporate_compliance_manager contains "sn_compliance.manager ", "sn_compliance_ws.corporate_compliance_analyst"
- sn_compliance.manager inturn contains "sn_grc_appr.admin ".
Please mark this as helpful and correct if this solves your understanding.
Thanks,
Yaswanth
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-02-2025 02:15 AM
Hi @AmeetPatra1 ,
It's an "OR" !!
So if a user has any one of those mentioned roles, should be able to proceed.
Sandeep Dutta
Please mark the answer correct & Helpful, if i could help you.