Updated by "system"

[mjdeandrea]

When the Updated by field shows "system" rather than a user ID, does that mean the record was imported from another system or maybe imported from Excel?  Is there a way to figure out what system updated the record? The Source field is blank. 

Thanks in advance for your help.

[JP - Kyndryl · Accepted solution]

Hi,

Please review this:    https://community.servicenow.com/community?id=community_question&sys_id=cd1decc11be0c494ada243f6fe4bcb51

Regards.

JP

[mjdeandrea]

Thank you, JP.  That link was very good and informative.  Much appreciated. 

[mjdeandrea]

Thank you, JP.  That link was very good and informative.  Much appreciated.