Use of Exempt Flag in Control

SanjivMeher
Kilo Patron
Kilo Patron

Hello Experts,

We have this flag exempt. But I am not sure what is the business use of this.

I know that if issue is accepted, an exception needs to be created. But Who sets the exempt flag?

 

What happens if exempt flag is checked? Does it not generate indicator tasks if exempt is checked?

How does it get unchecked? Will closing an exception uncheck it automatically and move it back to attest?

 


Please mark this response as correct or helpful if it assisted you with your question.
1 ACCEPTED SOLUTION

Yes. From what I understood, OOB Servicenow doesn't restrict indicator tasks to be created, when control is exempt. But it should and we will have to make changes to the scheduled job/script include to not create indicator task when exempt is true.


Please mark this response as correct or helpful if it assisted you with your question.

View solution in original post

13 REPLIES 13

SanjivMeher
Kilo Patron
Kilo Patron
Anyone?

Please mark this response as correct or helpful if it assisted you with your question.

Ajay Guggilla1
Mega Guru

Policy Exception Overview dashboard will display the exempted controls too when the Exempt flag is checked in the control

But why do we mark a control exempt?


Please mark this response as correct or helpful if it assisted you with your question.

Gowrisankar Sat
Tera Guru

Setting exempt flag on compliance control will skip the Attestation state and move to review state.

Business Rule:

Skip attestation for exempt controls