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04-28-2020 06:07 PM
Hello Experts,
We have this flag exempt. But I am not sure what is the business use of this.
I know that if issue is accepted, an exception needs to be created. But Who sets the exempt flag?
What happens if exempt flag is checked? Does it not generate indicator tasks if exempt is checked?
How does it get unchecked? Will closing an exception uncheck it automatically and move it back to attest?
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Solved! Go to Solution.
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Policy and Compliance Management

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05-28-2020 11:27 AM
Yes. From what I understood, OOB Servicenow doesn't restrict indicator tasks to be created, when control is exempt. But it should and we will have to make changes to the scheduled job/script include to not create indicator task when exempt is true.
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04-29-2020 07:59 AM
Please mark this response as correct or helpful if it assisted you with your question.

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04-29-2020 08:04 AM
Policy Exception Overview dashboard will display the exempted controls too when the Exempt flag is checked in the control

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04-29-2020 09:40 AM
But why do we mark a control exempt?
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04-29-2020 09:53 AM
Setting exempt flag on compliance control will skip the Attestation state and move to review state.
Business Rule:
Skip attestation for exempt controls