Dear experts, I would like to understand how is the score calculation and score roll-up for the calculation of the compliance score for Policies, Citations and Authority Documents?
Hi All,I'm looking for some clarification on best practice around associating Controls with business applications and business processes in IRM. * Can I associate Controls directly to business applications or business processes core tables by adding ...
I am trying to creating a new assessment grouping criteria for my control attestaionAlthough the new criteria is available in Native ui but it is not available in compliance workspace
When a risk assessment is submitted the risk respond task created change their state from draft to work in progress, i want to keep them as draft but i can find a br or flow respond of this.any help is appreciated
Dear All, Docs doesn't elaborate much on how to use code snippet for Smart Assessment and at times customers find it confusing. For one of my customer, we explored using Events and using Flows to trigger Smart Assessment based on the Events. Scenario...
We've successfully set up the OneDrive integration, but I'm currently facing a challenge: I need to make the folder selection modal read-only so users can't change the default folder. In the first screenshot below, when navigating to "Enable document...
Hi everyone,We're currently working with a legacy version of ServiceNow GRC and have started leveraging Entity Types and filters to create entities from two CMDB tables:Business Applications (cmdb_ci_business_app)Application Services (cmdb_ci_service...
Hello - I want to change the Group factor used in Risk Assessment Methodology from published to draft. The RAM is currently in draft status, however, I am unable to change the status of group factor from published to draft. Do I need to move the asso...
Dear experts, I would like to know how do I configure the background label colour for a field to be like this?Currently my script is like this but it does not show the color like the background I wanted above. How do i change my script so that my fie...
Hi,Where do you define the next page to transition to in WorkSpace?When displaying certain data in a GRC task, it transitions to a page called “record-summary,” but I want to change that to the “record” page.I checked the GRC task in the UI Builder, ...
Hi Team, Can anyone help me to understand the following:If reliant entities are added to a common control while it is in the Review state (after attestation), will they inherit the compliance score in the Review state? Ideally, at what stage should r...
ServiceNow RCM - Impacted Areasfor Reg alerts only showing Citations. What about policies, control objectives, etc
Hi Peoplei detect that when a issue created by a fail indicator is resolved by making the indicator to pass, the issue source field change from siie detect to self detected.why this happen and how to change?
I'd like to configure the 'Compliance score' Threshold (color levels) in the assessment? For example, - Green: 100% (Full compliance)- Yellow: 99-1% (Partial compliance)- Red: 0% (Non-compliance)- Grey: N/A (Not applicable) Kindly refer to the pictur...
Hi @community,I am looking for a ServiceNow accelerator or any external tool that can integrate with ServiceNow to generate policy text based on a given control objective (using input/request parameters). This would help avoid writing policy text fro...
