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Resolved! How to pre set the filter in the action assignment?

Hi Devs, I have created new m2m table and i have created one action assignment called "Edit".Now when i click it I want to show only certain list of records..means preset the filter to show only few records as per my requirement. Below are snaps for ...

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Advanced Risk Assessment Calculation

Hi,Why in RAM when Factors is selected "both" it is always division by 100% irrespective of weight change.As this calculation is not mentioned anywhere.Thank you in advance. 

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AditiV by Tera Contributor
  • 501 Views
  • 1 replies
  • 0 helpfuls

To and Cc in Notifications

HI ,I need to send a notification to users listed in the users field on the Assessment Persona table (sn_smart_instance_persona).The trigger condition is when the state changes to "Cancelled" on the Assessment Instance table (sn_smart_asmt_instance)....

harinya by Tera Contributor
  • 901 Views
  • 7 replies
  • 0 helpfuls

Manual Metric Definition - KRIs

Hello All, I have a requirement related to Manual Metric Definition.Need to create a manual metric definition with type KRI. Here I have multiple threshold to define in AND/OR condition.I have tried calculated metric, advanced metric but didn't find ...

Nikita32 by Tera Contributor
  • 848 Views
  • 3 replies
  • 0 helpfuls

How Compliance Score is Calculation in ServiceNow GRC

Understanding Compliance Score in ServiceNow GRCIn ServiceNow GRC, the Compliance Score provides insights into how well the organization is adhering to defined control objectives and how those controls are being enforced across various entities (like...

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