Valid to field in Policy Exception

[Gustavo Barbos1]

Hi there!

I am facing a specific problem with Policy Exceptions ... I had one case when:
1. Valid to date is in the past
2. One of the approvers approved this PER
3. So, they moved my PER to Approved and show an error in Issue (related with PER) because the date in the past

Does anyone know how OOTB provides a case like this? I know we have "Expired" substate in PER but I didn't find any Business Rule or Scheduled Job responsible to that.

[Community Alums]

Hi @Gustavo Barbos1 ,

It's controlled by Properties , so if you go to sys_properties.list and look for below properties:

1 - "The default approval span assigned for policy exception" : It's the maximum days offered to the Approver to approve a policy exception.

2 - "Default duration for which a policy exception can be requested" : Maximum days given for a policy where you can request an exception.

So example, if it's 30 days, you have 30 days at maximum to request for an exception.

[Gustavo Barbos1]

Hi! Thank you for your help! 

I didn't found those properties... I noticed all PER Expired have been change automatically, one second after valid to .. But I really don't find what updated those.