Viewing Vendor Risk Assessment responses in Vendor Workspace

Lacey L
Tera Expert

My organization prefers using the workspace functionality of ServiceNow and we are unable to figure out how to view the responses of our third-party risk assessments from our vendors in the workspace view. Below is how you can view it in the native UI. Appreciate the help!

 

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1 ACCEPTED SOLUTION

Lacey L
Tera Expert

Navigate to a risk assessment that is in the "responses received" state in the Vendor Workspace, go to the Risk Overview tab. Scroll down to "questionnaires and document requests" when you click on an item it will open the responses in a new tab.

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5 REPLIES 5

Community Alums
Not applicable

Hi @Lacey L ,

Follow the steps:

1. Open "Vendor Management Workspace" from the Workspaces Menu:

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2.  Click on "Three lines" which is "Lists" from the left side options:

3. Then , under "Lists", you can find "Third-party Risk Assessments > All Assessments

SandeepDutta_1-1705302457495.png

 

 

 

Please see below response from Katya. This did not help. We want to see the vendor's responses to the risk assessment.

Katya Fishchuko
Tera Contributor

@Community Alums , your response actually did not answer the question. from your last screenshot we can't actually see Vendor's responses. even if I add the same filed - it's not clickable.

KatyaFishchuko_0-1705361397329.png

 

@Katya Fishchuko ,

Have you found a working solution to this? 

 

Thank You,