VRM Supplier Documentation Retention: How to auto-delete vendor docs after a time period

[Ali Fattah]

I am fairly new to ServiceNow development work. I am managing the VRM module and want to set up a way for our supplier-provided documents to be automatically deleted from the server once we complete our third-party due diligence.  I anticipate needing to maintain these documents for 1 year.

The goal is to avoid an ever-expanding repository of sensitive documentation that could result in significant damages if our instance is ever breached. 

Any ideas on how to tackle this challenge would be welcome. 

[Mauri Paz]

Hi Ali,

Please look at the following platform function: archive and purge. ServiceNow admins can setup archive rules and archive estroying rules. The table records are checked at a daily basis and archive data according the rules set by each customer. Archived data can be destroyed according to the archive destroy rule.

Here is the related document.

I hope this was helpful!

Mauri