What is the purpose of Widget instance ?

[Samiksha_12]

What is the purpose of Widget instance ?

1. To Clone Widget

2.To use the widget Editor

3.To update baseline widget

4.To reuse and configure widgets

[Anurag Tripathi]

Hi

Once you drop a widget into a column using the Service Portal Designer it will create a widget instance. A widget instace is a reference to a widget that contains: location, properties and CSS especific for that instance. A widget used multiple times in the same page, will use multiple instances.

Source: Service Portal Documentation

[Danish Bhairag2]

Hi @Samiksha_12 ,

In ServiceNow, a **Widget Instance** is an instantiation of a widget within a specific context on a portal page. Widgets are reusable components that can display data, forms, or perform specific actions. Widget Instances allow you to customize and configure these widgets for specific use cases within a portal.

The purpose of a Widget Instance in ServiceNow portal is to:

1. **Display Data:** Widget Instances are used to display data from various sources, such as tables, APIs, or scripted data sources. You can configure a widget instance to retrieve specific data and present it in a structured format on the portal page.

2. **Interact with Users:** Widget Instances can include interactive elements like buttons, forms, input fields, and links. They enable users to submit data, perform actions, or navigate to other parts of the portal or ServiceNow instance.

3. **Customize Appearance:** Each Widget Instance can have its own configuration settings related to appearance, such as colors, sizes, and styles. This allows for tailored visual presentation to match the specific context in which the widget is used.

4. **Implement Business Logic:** Widget Instances can be associated with Business Rules, Script Includes, and other server-side scripts. This enables you to implement custom business logic to manipulate data, validate inputs, or trigger specific actions based on user interactions with the widget.

5. **Provide Contextual Information:** Widget Instances can display contextual information based on the user, their role, or any other relevant parameters. This ensures that users see relevant data and actions based on their specific context and permissions.

6. **Enhance User Experience:** By placing Widget Instances strategically on portal pages, you can create intuitive and efficient user interfaces. Users can quickly access information and perform tasks without navigating through multiple pages or interfaces.

7. **Promote Reusability:** Widgets and Widget Instances promote reusability of code and functionality. Once a widget is created, it can be instantiated multiple times across different portal pages, reducing development effort and ensuring consistency in user experience.

Overall, Widget Instances in ServiceNow portals empower administrators and developers to create dynamic, interactive, and personalized user interfaces, enhancing the overall user experience and improving efficiency in accessing and managing data and services.

Thanks,

Danish