Cannot Reuse Entities in Risk Assessment Scheduler

kenn3th
Tera Contributor

‎02-19-2025 11:20 AM

Hello all, 

 

Looking for clarity on this conflict I ran into. While running mock IT Risk Assessments in my Dev Instance, I noticed that I cannot select an entity that is already being used in an active Risk Assessment. 

 

For example, if I were to select entity "slack" in one risk assessment and create another assessment within scheduler, "slack" would disappear from the "assessable entities" table. 

 

Is this something that is done on purpose? Or do I have to create a rule or something similar to allow those entities to be utilized more than once in the Risk Assessment Application?

I have done a lot of digging within the configurations of the following tables and have had no luck.

(Business Rules, UI Policies, Workflows, etc.):

sn_risk_advanced_assessment_scheduler

sn_risk_advanced_risk_assessment_scope

sn_risk_advanced_risk_assessment_methodology

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Harihara Subra1
ServiceNow Employee
ServiceNow Employee

‎02-24-2025 02:04 AM

Hi, Once a Risk assessment scope is created, you will not be able to create a schedule referencing the same entity again. This is because when you attempt to create a schedule, the scope record gets created in bulk for the referenced entities. Hence to avoid duplicate, conflict of schedules and redundancies, it has been handled that way. Hope this answers your question.