Task icon on workspace chrome toolbar
Hi,Can anyone help to find from where "Task" icon is visible on Business continuity workspace ,Crisis map.
Forum Posts
Resolved! HITRUST in ServiceNow GRC
Has anyone found a way to import or add HITRUST and associated controls and citations to the ServiceNow GRC environment? Thank you.
Change the assigned to for control execution
Hi, I have 5 controls(16-D,32-S,69-H,37-M,46-I) in that every control, manually updated controls executions are there for that control executions need to change the Assigned To field. I write script any corrections. var pol = new GlideRecord('sn_audi...
Business Continuity Management: Plan
Background: Our company implemented GRC in early 2022 and customized the BCM process quite a bit to meet business need. We are currently revising our process in order to revert back to OOTB BCM to help with plugin updates and longevity. Through our ...
Resolved! Pipeline Refresh Error Causes GRC Tasks Page to Hang in the Edge Browser
After a Washington DC Upgrade the GRC Task page hangs in the Edge Browser. An "unable to determine autoflow disable rule" and "dispatching pipeline refresh count in the thousands" is displayed in Edge developer tools. The browser can hang in this sta...
GRC Module
I would like to meet with some whom have used TPRM just to discuss the product. Would someone be interested?
Automated factors in a risk assessment
Hi guys, hope you're all doing great!I'm diving into risk assessment and trying to make the most of automation. I've got Advanced Risk up and running, but I need a hand with something.Here's the deal: I want to use a field's value on the Risk Stateme...
GRC-policy and compliance
Hi all,I want to know how the policy control is changing from non-compliant to complaint.when the policy exception is approved.what is happening in the approve ui action in policy expectation table and how it is changing the status of impact control ...
Move field to header inside workspace
Hi everyone, I need to move one field to the side of the title inside my workspace, I've been looking on the UI builder module but couldn't find much, this is how it should be displayed thanks a lot
How to filter Risk Assessment Methodologies for the populated Entity Class?
hi, I want to filter the Risk Assessment Methodologies options to only display the RAMs on which I have configured the applicable entity classes. Below is the Risk form which shows the Risk Assessment Methodology of the populated entity which is lin...
Expiration date relevance and significance on Attestation (assessment instance) form
I came across this link which explains Expiration date on survey instances.https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0656044#:~:text=The%20value%20of%20%22Expiration%20Date,days%20from%20the%20creation%20date. Though, it ...
Resolved! Compliance Management ; Actor responsible for review of Controls
Hi Everyone, Reaching out to all the experts here. As part of Control Lifecycle management, i see the workflow has now changed as Draft-->Review-->Attest--> Monitor--> Completed. We understood, it is the Compliance manager who is responsible to gener...
Is there a way to edit the RTO questions? (Customization of RTO in Business Continuity Workspace)
Hi All, I am working on the implementation of the Business Continuity Management module. I have a requirement to modify the Recovery time Objective questions. Is there any way to do this?PFA Kindly pour in your suggestions!! Thanks in advance!!Sange...
Resolved! I need to assign an Indicator Task to a different assignee than the Control Owner
I have a Control owner who is responsible for the overall control. (e.g. Do capacity trend analysis on servers) There are multiple manual Type Indicator Tasks linked to this Control. (e.g. Check CPU trends, Check Disk usage trends etc.) Each Indicato...
UI Builder has components but not display in the UI builder page
Hello, When I modify an experience in UI builder, I am able to add components in the left content tree, but the components are not displaying in the body. The way I am testing is to make a change in the UI builder then save it, and go back to the app...
