Hi, I have an issue with seting up an entity class structure. I want to have a simple parent-child relationships for the classess for locations like region - country - city, but I cant do it because then I would need to set the 'Region' class as root...
Hi All, I was just wondering if we can create a calculated question (metric type) where we can automatically calculate scoring of answered questions.We can add 'Default answer from Script' in Metric (question) configuration, but how do we get scoring...
I see that few risks were created in Retired state. When is this possible? Do we have a script that creates Risks in Retired state?
The entity class is set up as Company -->Business Unit-->Division-->Department. All the entities of the 'Department' entity class are downstream of entities of the 'Division' entity class, etc. How does the risk roll up from the entity of 'Department...
Hi ServiceNow community, I am looking for information regarding one the GRC/ IRM module - Operational risk management. I was able to get very minimum information so far. Looking for more details on the Workflow/ Lifecycle, plugin to be installed, da...
Hi community,initially when glide.ui.security.allow_codetag was true it did updated as hyperlink but seems now its not.Cache cleared still not working.Any help would be appreciated. the only thing we did is custom url but all those working okayThanks...
We have a requirement to set up entity hierarchy i.e., upstream and downstream hierarchies we have 5 levels of processes (in the business process table in CMDB), we are thinking of creating an entity only at Level 5, and hence we are creating an enti...
Hello ServiceNow Community,I'm seeking clarity on the differences between ServiceNow GRC Lite, Standard, Professional, and Enterprise editions, along with the roles and functions associated with each. Can anyone provide a brief overview of:Key distin...
Hi Team, Is it possible to have aggregation of an entity’s risks based on entity class hierarchy? Lets say we have entity class hierarchy as: Company Business Unit Application Is it possible to understand a Company risk profile based on its downstre...
Hello community,1. Is there any way to add extra columns in pop-up window while adding extra controls in risk assessment?2. Is it possible to change the pop-up window size?
Hello How does Service Portal ensure global accessibility for all users while maintaining robust access control for security, and what capabilities does it offer for providing detailed operational images and screen images within its portal environmen...
I would like to understand out of box Risk Manangement Workflow based on Role. we are working on Qualitative approach. I am penning down my understanding on Risk Management. Risk is either Created from Risk Statement or it is created manually and i...
I need to report User IDs for respondents on the sn_grc_item table and I'm attempting to do so with a database view. I'm building a view that relates the Name field on the sys_user table to the Respondents field on the sn_grc_item table. But the re...
What is the concept behind Auditable Units in Audit Management? I am trying to create one, and when I try to add records under the 'Business Units,' 'Department', etc., the records available are the actual records from Business Unit and Department ta...
I want a particular team should have access to only Crisis map in workspace. After providing sn_fam.user and sn_fam.admin still the member in that team is not able to access Crisis map. Can anyone suggest any approach for the same? TIA
