GRC License Details
I wanted to know details related to GRC licenses. The license is module based or user based or both? Need exact specifications Thanks in advance
Forum Posts
Request Approval The policy will not be editable after requesting for approval and it will be
Please Community this the problem I'm facing when i request for approval after writing a policy, and it will not be submitted to person assigned to!please what should i do?
How to add/change the states that are available in overview section of Engagement in workspace-GRC?
Hi Developers, How to add/change the states that are available in overview section of Engagement in workspace-GRC and accordingly sync when the engagement goes through these states?I want to show new states that I have newly created and remove some e...
Resolved! Risk Assessment Approvals Missing
Hello, I have a problem with Risk Assessment Methodology not generating Approval Workflow.This issue only happens to certain users.The problem is that as soon as I click on "Request Approval" UI action, the RASM record moves from Respond to Monitor w...
Fieldguide Integration with ServiceNow
Hello,I have a requirement to integrate Fieldguide in ServiceNow. Fieldguide is used for engagement management, and I have the link mentioned below containing APIs for building the connection. https://api.fieldguide.io/apiPlease let me know how we ca...
How to attach Plans in Events of GRC:Crisis Map
I want to add automatically Plans to every Event, whenever a event is created a Plan should be automatically attached in the related list of Event Form.Please find below screenshot for your understanding.Can anyone help on the same. TIA.
How to add information in workspace
Hi,We are trying to add more fields in workspace view of crisis map below alert as highlighted in the screenshot.Can anyone help on the same
Update related records of engagement record with using subflow and flow
Hi Team,I have a requirement that re4lated to TPRM engagement form, on Engagement form we have engagement manager whenever we change the engagement manager the assigned to of IRQ, Tasks and Action item owner has to update with new engagement manager ...
Operational Resilience training and its use for BCM
Hello, I have just completed BCM training courses and related micro-cert in Now Learning. The path was very helpful in understanding the concept of BCM and the practical tasks of implementation of it on the platform. I was also tasked to look into Op...
Metric Definition | Static , Dynamic Threshold in GRC
Hi All, I need an example/ video to understand the usage of metrics with use case in GRC. If someone have any content please share. https://docs.servicenow.com/bundle/vancouver-governance-risk-compliance/page/product/grc-metrics-irm/concept/metric-de...
Resolved! GRC
Can the GRC module function in the legacy platform?
Resolved! Transform maps - how to import data to referance field with over 32 char
Hello Community, I am trying to help client, who need to connect risk statements with control objectives.In transform maps we match it with valid referance field in target table.As a result I got 64/319 inserts.Only control objectives which are less ...
Data Source for Gradient Inherent Heat Map
Does anyone know how/where to change the data source for the Gradient Inherent Risk Heatmap? I have inherent risk data in custom fields that I'd like to be able to present on a heat map. Thank you!
Issues Dashboard in workspace
Hello Guys, Has anyone faced the below issue? Even being an Admin I am facing this issue when I navigate to Compliance workspace and Audit Workspace, where as the same Dashboard works properly when I navigate to this Dashboard from Risk workspace
Resolved! Residual risk not applicable
Hello community,would you know where can I hide the residual assessment not applicable field in the Risk Workspace?It is hidden on backend and we also tried to deactivate this field but with no success.I was able to locate this field in the UI Builde...
