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Which role (besides admin) would allow users to see inactive user's details?

ToriKy
Tera Contributor

They specifically need to see Location/Manager information

1 ACCEPTED SOLUTION

Tony Chatfield1
Kilo Patron

Hi, OOB there is query business rule on sys_user table that hides inactive (active==false) user records from all interactive users except those with admin or user_admin role.

/nav_to.do?uri=sys_script.do?sys_id=62a7bfaf0a0a0a6500c49682bd82376a

 

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1 REPLY 1

Tony Chatfield1
Kilo Patron

Hi, OOB there is query business rule on sys_user table that hides inactive (active==false) user records from all interactive users except those with admin or user_admin role.

/nav_to.do?uri=sys_script.do?sys_id=62a7bfaf0a0a0a6500c49682bd82376a