Hello, Noticed during UAT Vancouver there is a drop down for the State field on the Polocy Approval form. Could somone verify if this is a new dropdown comming from Vancouver? PROD does not have it. Also, any documentation explainign why it was do...
Hi,Can anyone help to find from where "Task" icon is visible on Business continuity workspace ,Crisis map.
Has anyone found a way to import or add HITRUST and associated controls and citations to the ServiceNow GRC environment? Thank you.
Hi, I have 5 controls(16-D,32-S,69-H,37-M,46-I) in that every control, manually updated controls executions are there for that control executions need to change the Assigned To field. I write script any corrections. var pol = new GlideRecord('sn_audi...
Background: Our company implemented GRC in early 2022 and customized the BCM process quite a bit to meet business need. We are currently revising our process in order to revert back to OOTB BCM to help with plugin updates and longevity. Through our ...
After a Washington DC Upgrade the GRC Task page hangs in the Edge Browser. An "unable to determine autoflow disable rule" and "dispatching pipeline refresh count in the thousands" is displayed in Edge developer tools. The browser can hang in this sta...
I would like to meet with some whom have used TPRM just to discuss the product. Would someone be interested?
Hi guys, hope you're all doing great!I'm diving into risk assessment and trying to make the most of automation. I've got Advanced Risk up and running, but I need a hand with something.Here's the deal: I want to use a field's value on the Risk Stateme...
Hi all,I want to know how the policy control is changing from non-compliant to complaint.when the policy exception is approved.what is happening in the approve ui action in policy expectation table and how it is changing the status of impact control ...
Hi everyone, I need to move one field to the side of the title inside my workspace, I've been looking on the UI builder module but couldn't find much, this is how it should be displayed thanks a lot
hi, I want to filter the Risk Assessment Methodologies options to only display the RAMs on which I have configured the applicable entity classes. Below is the Risk form which shows the Risk Assessment Methodology of the populated entity which is lin...
I came across this link which explains Expiration date on survey instances.https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0656044#:~:text=The%20value%20of%20%22Expiration%20Date,days%20from%20the%20creation%20date. Though, it ...
Hi Everyone, Reaching out to all the experts here. As part of Control Lifecycle management, i see the workflow has now changed as Draft-->Review-->Attest--> Monitor--> Completed. We understood, it is the Compliance manager who is responsible to gener...
Hi All, I am working on the implementation of the Business Continuity Management module. I have a requirement to modify the Recovery time Objective questions. Is there any way to do this?PFA Kindly pour in your suggestions!! Thanks in advance!!Sange...
I have a Control owner who is responsible for the overall control. (e.g. Do capacity trend analysis on servers) There are multiple manual Type Indicator Tasks linked to this Control. (e.g. Check CPU trends, Check Disk usage trends etc.) Each Indicato...
