why can't related list for policy history and policy version?

ujjwala_678
Tera Contributor

Hello Experts,

I am trying to modify the related column list for policy history and policy version on policy form

I am not able to do that, could anyone suggest me how should I fix this?

Thank you in advance,

Ujjwala

1 ACCEPTED SOLUTION

Hi @ujjwala_678,

 

May be check the application scope. if it is different, then you are not able to edit.

 

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers.
Thanks,
Sagar Pagar

The world works with ServiceNow

View solution in original post

3 REPLIES 3

Sagar Pagar
Tera Patron

Hi @ujjwala_678,

 

Are you talking about which policy? Can you share some screenshots?

 

If it is UI policy, then you can add Versions related list Configure. --> Relaetd lists ---> Select versions to selected and save form.

 

For reference:

Screenshot 2023-07-20 at 3.02.35 PM.png

 

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers.
Thanks,
Sagar Pagar

The world works with ServiceNow

Hello @Sagar Pagar ,

I am working on policy module which is under policy and compliance management application

The policy form has the related list which i need to configure as per the requirement

not able to edit it.....some functionality is restricting

 

Hi @ujjwala_678,

 

May be check the application scope. if it is different, then you are not able to edit.

 

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers.
Thanks,
Sagar Pagar

The world works with ServiceNow