When selecting the first option on the service portal, additional information fields are dynamically loaded, including a dropdown with options. However, when attempting to automate this process with ATF, the script responsible for loading the dropdow...
In the Record Producer, based on the Requested for auto-populate the Requestor Country, if the Requester Location Country is not India, do not allow to submit and alert.I wrote the code but its not working function onSubmit() { //Type appropriate...
Hello Folks, I thought to share this Generative AI content with all of you. Because now a days every where and every one talking about Gen AI. what is the Benefits, Limitations, and Risks as well as how it is beneficial for us. Please go through ...
How RITM assignments can be handled via On-Call Scheduling?
in ServiceNow whenever a user profile is created we have to send a notification to that user and it includes the user id, password (which is set at the time of creation), and the ServiceNow URL ->https:/.service-now.comhow we can achieve this?
i am running below script to update ritm work note, but it is not updating if i set workflow to false. why? if i don't set it to false then it updates RITM work note. I don't see any other Business rules impacting thisvar at = new GlideRecord('sc_req...
Hi,ATF order a catalog item(SP) is not working please check the screenshot. Can someone will help on what is the issue for the same. Thanks,
I am new to the service Now and trying to learn scripting Part due to some reason i am unable to get the Intelligence Box or suggestion box while working in fix script.Thanks in Advance Tapasvi Singh Katheria
Hi,By using the ATF i want to attach any file in the below mentioned screenshot please help me How? Kindly help me out how can i create a ATF test step to attach any file into the Site pictures. Thanks,
Hi All, I have created a catalog item and added a UI policy to display dependent variables, but I want those variables to be displayed or indented as shown below. Is it possible? Your response would be much appreciated. Thanks
Hi everyone! I'm new to ServiceNow. I'm still not familiar with the ITSM process. I just want to ask if there is a standard ITSM guidelines for updating On-hold INC/RITM/SCTASK tickets? Like how often should we update the ticket if they are on-hold a...
Hi,I want to see the related list in the single frame instead one after another. Please help me out how to configure the same. Thanks,
Hello Team, i am creating report for changes which will be implemented on weekend. I wanted to know how i can update my report query so that it will give data for every weekend rather to update the dates in query manually.
List of OOB Capabilities in ServiceNow Change Management Module. Can anyone please help me.
