I am new to the service Now and trying to learn scripting Part due to some reason i am unable to get the Intelligence Box or suggestion box while working in fix script.Thanks in Advance Tapasvi Singh Katheria
Hi,By using the ATF i want to attach any file in the below mentioned screenshot please help me How? Kindly help me out how can i create a ATF test step to attach any file into the Site pictures. Thanks,
Hi All, I have created a catalog item and added a UI policy to display dependent variables, but I want those variables to be displayed or indented as shown below. Is it possible? Your response would be much appreciated. Thanks
Hi everyone! I'm new to ServiceNow. I'm still not familiar with the ITSM process. I just want to ask if there is a standard ITSM guidelines for updating On-hold INC/RITM/SCTASK tickets? Like how often should we update the ticket if they are on-hold a...
Hi,I want to see the related list in the single frame instead one after another. Please help me out how to configure the same. Thanks,
Hello Team, i am creating report for changes which will be implemented on weekend. I wanted to know how i can update my report query so that it will give data for every weekend rather to update the dates in query manually.
List of OOB Capabilities in ServiceNow Change Management Module. Can anyone please help me.
We have a requirement to show a related list when a new form is opened and after a field is selected. Can anyone help me if this is possible. I have written a onchange client script. function onChange(control, oldValue, newValue, isLoading, isTemplat...
Hi Team, Getting application cross scope API error as below:error message: "Access to api 'put(u_jep_case.contract)' from scope 'sn_customerservice' has been refused due to the api's cross-scope access policy". I have created a cross scope connectio...
Requirement :The order guide has 3 catalog item in it.There is a variable set ,which is included in order guide and all the 3 catalog itemUser Info{ Check box : user_not_avaialble,Reference : requested_for,string : first_name,string : last_name user}...
Hi,By using the ATF once i click on Run on demand then pop up window will appear and i want to click the Schedule button as mentioned in the below screenshot. Once i click on Run on demand By using the ATF i want to click the Schedule button Please...
Hi,By using ATF How to click the Transfer button the mentioned Screenshot. As a user i want to write a ATF test step to click the Transfer button which is highlighted in the above screen. Help me out with the test step if we have any Thanks,
Hi Team, I have build a generic playboook cases on case table.where while testing after first step, all other steps are getting cancelled (instead of IN progress) as below:Please help me, if anything misconfigured!Thanks,Sri
I'm deleting a record from sys_attachment table using below background script but getting Row count as 2. It is always double the number of records deleted from sys_attachment table. var gr= new GlideRecord('sys_attachment');gr.addQuery('sys_id','9d0...
