The business rule which is dedicated for the Feature Time-Limited Access Roles for checking the days whether days diff is 5 or not, is that the only business rule that is working behind it.Because I have changed the system property which is setted up...
Hi I need assistance with my learnings, whenever i am about complete a course, a new one appears even though i have not completed. below is the screen short. Please advise if i should start preparing for the exam on the System administrator which i...
Hi can someone help me to create a report for below requirement:1. RITM number2. RITM Priority3. RITM state4. RITM Assigned to5. RITM creation date and time6. RITM Assigned to date and time7. RITM closure date and time8. The "Duration" of time betwee...
I am not able to add instruction text in catalog varaibles, while saving the form it disappear.
Please tell me the way to do it.
Hi All,i'm new to workflow. i Have one task to fulfill the request in cat item is : Request Submitted >> SCTask assigned to one group >> Fulfilled >> SC Task assigned another group>> Fulfilled & Closed.Please anyone guide on this flow and all ne...
How to set the display conditions for toursAccording to my research on NowSupport, it is mentioned that you can set which roles will see the tour when creating it. For example, if you set the role to sysadmin, does that mean users with the sysadmin r...
Good morning,Please help me to resolve this issue as its a priority On the email Project task status change notification, the requirement is to add the Project name and project number, which I added as highlighted in the screenshot.The issue I'm havi...
So, there are 2 tables Basedata Cost center and Cost Center.There is an after business rule which sets the fields which we receive in the message from ICU into Cost Center table.Now, I want to write a fix script which will update the 1 yr old records...
when the description field value changes, the states should be in new or in-progress the activity logs should be captured at incident table how to achieve this by using flow designer
Hello Community!! I've a custom table in global scope with Number field on it , we are just setting up this table where user will be manually creating an entry.This table will be shows under related list of Table - Incident in ITSM. For this table we...
we have "Select the related servers to be decommissioned" variable, we are passing all sap servers based on "Select SAP System ID to be removed" backend table is (Sap application) sap application selected.when user selected sap application(Ex: Sap ap...
Hi Team,I have created a "Table" report (task table report) and added report to the dashboard, but i am unable to find the "view all " option in dashboardhow to show the view all option in dashboard please help me.for example: i want like below snap ...
Hi All,I plan to take ITIL V4 exam,how to prepare for the ITIL V4 certification. Please guide me on how can I get the certification, what content I should know to take the exam, is that course available in ServiceNow learning? Any useful information/...
