Hi,By using ATF How to click the Transfer button the mentioned Screenshot. As a user i want to write a ATF test step to click the Transfer button which is highlighted in the above screen. Help me out with the test step if we have any Thanks,
Hi Team, I have build a generic playboook cases on case table.where while testing after first step, all other steps are getting cancelled (instead of IN progress) as below:Please help me, if anything misconfigured!Thanks,Sri
I'm deleting a record from sys_attachment table using below background script but getting Row count as 2. It is always double the number of records deleted from sys_attachment table. var gr= new GlideRecord('sys_attachment');gr.addQuery('sys_id','9d0...
How sys_notif_subscription works, irrespective of 'when to send' conditions given and Active "T/F". Notification subscriptions are getting triggered.Called from BusinessRule:var subscribers = new sampleGlideRecordUtils().getColumnValArray("sys_notif_...
Hi Team, Could anyone help with the below query. Query: I'm not able to see the RITM or Catalog item name after ordering the catalog item in the checkout. Attached the snip for reference.
Hello, I am currently preparing to take the Certified System Administrator (CSA) exam and I am trying to get a free voucher for the CSA exam. Is there any chance to get free voucher, please let me know if anyone knows anything related to this. Thanks
What are the ISTM Layers?Whar are the ITIL Layers?What are the classes of CI?I have faced this questions in Interview but i got some confusion to explain can any one pleas help on this?
Hi, As per ServiceNow OOB functionality, whenever we closed the incident while checking the knowledge check box then the knowledge article will create. but I have a requirement like Create Knowledge Article from problem and Change as well using the k...
I have checkbox named 3 records only in variable set that is a MRVS . I want that whenever its value is true, user should not be able to create more than 3 records in MRVS , and if that is false , user can create records of by default value i.e 50. ...
Hello Experts,I wanted to redirect the selected user.Criteria groups with itil role members to redirect to SOW landing page, But the user whom can not belongs to the group but has itil role has also redirect to SOW page. how can I restrict if the use...
What are the development components of ServiceNow
Hi,we have two fields on Incident form:u_data : It is a reference field to the data table(client_data).u_accName : It refers to sys_accounts table And sys_accounts table also a field ('u_name') which refers to (client_data) table. Now on incident tab...
My ex teammate developed a integration and left my org. i have deployed it in prod. so here it is working in dev and test but it is not working in prod. api call is triggering from workflow runscript in same code he is passing data from SNOW to third...
Requirement : BR should run only if "Recipients" field in sys_email table contains any of the emails that are present in property.example : Let's say if property has "123@abc.com" and "456@abc.com" values. If any new email is ready to send to these ...
Hello Team, I am calling the endpoint via REST outbound message from ServiceNow however I am getting below error.We have added and validated the required certificate in certificates table.Request not sent to uri=" org.apache.commons.httpclient.HttpEx...
