Guided Learning: ITSM fundamentals
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! quesion on script

    var gm = new GlideRecord('sys_user_group');    gm.addQuery('active', true);    gm.query();    while (gm.next()) {        var gr = new GlideRecord('sys_user_grmember');        gr.addQuery('group.name', gm.name);        gr.addQuery('user.name', '='...

Srini19 by Tera Contributor
  • 1444 Views
  • 10 replies
  • 0 helpfuls

Resolved! Transform Map issue

Hello All,I have created a transform map for group table created the name field as coelesce and also transformed it it successfully created records everything is fine leaving one thing.there is a type field which is a list collector in sys_user_group...

Unable to trigger approval from flow

Hi,Im working on triggering approvals for a Catalog Item where I'm selecting Impacting Organizations in a List Collector variable on the basis of which im fetching the contacts and sending approvals to them using Flow Designer, but I'm unable to achi...

Screenshot 2025-11-04 175459.png Screenshot 2025-11-04 175531.png
nishantneta by Tera Contributor
  • 486 Views
  • 4 replies
  • 0 helpfuls

Data Policies

If there is a check box present of  "Use as UI Policy on client" in the Data Policy then what is the use of  "Convert this to UI Policy" related link.If they are doing the same job job then what is the difference between them.

VPS21 by Tera Contributor
  • 619 Views
  • 3 replies
  • 0 helpfuls

ITSM

Hi Team,I do not want any user to assign Incidents to a specific assignment group in ServiceNow and Only the members of the respective can assign the Incidents.How can we achieve this?

piyushsewak by Kilo Contributor
  • 420 Views
  • 2 replies
  • 0 helpfuls