set the current category to a variable
How to set the current category value to a variable which I created.
Forum Posts
Task 05: Create Related Records
Hi Allcan you help me with this? Above is Screenshot of error message.
Issue with Arrow Visibility in Navigation Bar
I am facing an issue with the navigation bar. The background color is white, and the arrow icon is also white, which causes it to overlap and become invisible. When I hover my cursor over a module, the arrow becomes visible. However, when I click on ...
change request
answer = { // Configure policy inputs here u_svp_approval_mandatory : false, u_svp_no_vp : false};var svp_approval_required = false;var svp_no_vp_required = false;var gr_conflict = new GlideRecord('conflict');gr_conflict.addEncodedQuery("cha...
Change request approval to evp
answer = { u_svp_approval_mandatory: false, u_svp_no_vp: false, u_evp_approval_mandatory: false // Add EVP approval flag}; var svp_approval_required = false;var svp_no_vp_required = false;var evp_approval_required = false; var gr_conflict = ...
change request
answer = { // Configure policy inputs here u_svp_approval_mandatory: false, u_svp_no_vp: false, u_evp_approval_mandatory: false // new flag for EVP approval}; var svp_approval_required = false;var svp_no_vp_required = false;var evp_appro...
knowledge management
As a content creator I want to migrate confluence documents. Is there an integration tool available? How can we convert anything from confluence that cannot be exported to word.
change request
answer = { // Configure policy inputs here u_svp_approval_mandatory : false, u_svp_no_vp : false};var svp_approval_required = false;var svp_no_vp_required = false;var gr_conflict = new GlideRecord('conflict');gr_conflict.addEncodedQuery("cha...
In Servicenow ATF planned start date is NOT working and planned end date is setting as expected
Hi,In Servicenow ATF planned start date is NOT working and planned end date is setting as expected.In ATF above screenshot planned start date is not taking where as planned end date is setting It is Normal CR flow earlier (Yokhoma) it is working fine...
Resolved! Move the update set xml file from dev to prod facing an error
When I am trying to Retrieved the Update Set from dev to prod instance got an error Found a local update that is newer than this one even I am trying to click the Accept remote update set also not working again same error how to resolve this issue
Inbound email actions deleted before creating RITM
Hello All,I have an inbound action. I receive email from @aaaaa.com and it should create an RITM.I am receiving emails but they are getting deleted before the flow creates RITM
How to handle “Referred Back” in Flow Designer and resend approval after resubmission (Catalog RITM)
Hi all,I am working on a flow in Flow Designer for a Service Catalog item. The flow has an approval step, and it works fine for Approved and Rejected states. However, I am facing issues with the Referred Back state.Here’s what I need to achieve:When ...
reject person should not receive the notification
(function() { // Assuming 'current' is the rejected record var groupId = current.u_ownership_group; // Field holding ownership group sys_id var rejectedBy = gs.getUserID(); // Step 1: Get members of the ownership group var grMembershi...
email script notification
(function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template, /* Optional EmailOutbound */ email, /* Optional GlideRecord */ email_action, /* Optional GlideRecord */ event) { var number = current.number; var re...
knowledge
(function executeRule(current, previous /*null when async*/) { var kb = new GlideRecord('kb_knowledge'); if (kb.get(current.document_id)) { if (current.state == 'rejected' && previous.state != 'rejected') { var author = curren...
