How to limit the number of emails to be trigger for an event

[Ap_1]

If by mistake an event gets trigger and email notifications are generated, then we want a counter to be there, so that it can check that if any event is triggered for more than 100/500 times, it will automatically stops / blocks the event.

Any idea how to do this.

[Tony Chatfield1]

Hi, I would not see this as a best practice solution as the event could be triggered for a valid reason.
I think your efforts would be better directed into ensuring that events are only triggered when needed - this may be changes to code\event triggering or changes to UI process\configuration to prevent false triggers.

[Ap_1]

Hi Tony,

Thanks for the reply.

In case a event is trigger by mistake, how that can be stopped. Do you have any idea on that.

Thanks,

Aparajita

[Tony Chatfield1]

Hi, once a sysevent is triggered, there is no manageable way to stop any triggered notification from sending.

In theory you could update the related record to prevent the notification from triggering, but the reality is a user is unlikely to be able to respond\update the record before the sysevent is processed.

[Ap_1]

Hi Tony,

Actually we have a requirement, that if in case a event gets triggered by mistake then it should be stopped somehow so that bulk emails are not generated to the users.

Thanks,

Aparajita