How to unflagged knowledge article on resolving the feedback task.

[RushiM]

Hello community,

I want to the functionality when all feedback task gets resolved or closed related to knowledge article then knowledge article should gets unflagged.

I will be grateful with your help.

Thank you!

[RushiM]

thanks for your response but its not worked for me.

i think it should be applied to kb_feedback table rather than kb_knowledge because whenever feedback get unflagged then only kb_knowledge will unflagged.