Service Request Api

[naveenreddy0871]

Hi , 

Requirement: Sc request raised by using Scripted rest api script  and Variables also should be passed.

I am trying using to use out of the box — Buy Item(Service Catalog Api) Script in custom Scripted Rest resources but getting errors .

kindly help to create new custom api by using out of the box api script .

[palanikumar]

Can you share the script you have created

[aizawaken]

hi @naveenreddy0871 ,

I just tried to create a new Scripted rest service and resource ("Buy Item" from "Service Catalog API") as attached.
And I could create without any errors.

Is this what you want to do? or different?
If different, what kind of error and when do you face on errors?

[Runjay Patel]

Hi @naveenreddy0871 ,

You can follow below steps to create request.

1. Create one scripted REST API.
2. Create one resource with method POST.
3.     
4. Script:

(function process(/*RESTAPIRequest*/ request, /*RESTAPIResponse*/ response) {

var obj = request.body.data;

  var id = GlideGuid.generate(null); // Generate a unique GUID for the cart
var cart = new Cart(id);
var RITM = cart.addItem('774906834fbb4200086eeed18110c737'); // sys_id of the catlog item
// Set variables for the catalog item
cart.setVariable(RITM, 'group', obj.group);       // set your variable
cart.setVariable(RITM, 'variable name', obj.variable name);     // Set your variable

// Place the order
var rq = cart.placeOrder();

var responseBody = {};
responseBody.message = "Request created";
response.setBody(responseBody);

})(request, response);

For Testing, Go to REST API explorer

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[naveenreddy0871]

@Runjay Patel 

Thanks for your detailed explaination , I am using the below script for raising the request but unfortunately refrenced type of variable values are not passing into RITM. I am getting the variable values from the third party tool so there is no option to send the sys_id.

Scripted Rest API :

(function process(/*RESTAPIRequest*/ request, /*RESTAPIResponse*/ response) {

 var sys_id = request.pathParams.sys_id;

 var requestBody = request.body.data;

 // Set variables

 var catalogItemSysId = requestBody.item;

 var variables = requestBody.variables;

   var cartId = GlideGuid.generate(null);

   var cart = new Cart(cartId);

   // Add catalog item to cart

   var catalogItem = cart.addItem(sys_id);

   // Set variables for catalog item

for (var variable in variables) {

    gs.info("setting variable:" + variable +" with value "+variables[variable]);

     cart.setVariable(catalogItem, variable, variables[variable]);

   }

   // Log cart contents

   gs.info("wed"+cart.getCartItems());

   // Place order (submit RITM)

   var rc = cart.placeOrder();

   var req =rc.sys_id;

   var rit = new GlideRecord('sc_req_item');

   rit.addQuery('request',req);

   rit.query();

   if(rit.next()){

    var ritmNUmber = rit.number;

    var ritmSys_id = rit.sys_id;

   }

   //var ritmNumber = ritm.number;

   //gs.info("ncart"+re+"n"+rit);

   // Return response

   var responseBody ={

    table: "sc_req_item",

    RIT : ritmNUmber,

    Sys_id:ritmSys_id,

    assignment_group : rit.stage

   }

   responseBody.message = "Request created";

response.setBody(responseBody);

 })(request, response);