HAM blog

Getting Purchases into ServiceNow

What follows are some tips on loading purchases into ServiceNow to support your Asset Projects. This came up while writing a series of topics on how ServiceNow Programs in the Federal space can facili...

What's New in Yokohama Release for Hardware Asset Management

ServiceNow® Hardware Asset Management is essential for minimizing stockroom inventories and resource wastage at the outset of the lifecycle. The value of this service spans from the initial stages to ...

Addressing Missing HAM Maturity Items After Upgrading to Washington DC or Later

If you’ve recently upgraded your ServiceNow instance to the Washington release or later, you may notice that the HAM Maturity Items are missing. Fortunately, there are straightforward steps to ensure ...

Manage asset inventory from end-to-end with ServiceNow's Xanadu release of Hardware Asset Management

ServiceNow Hardware Asset Management on the Now Platform Xanadu release ServiceNow® Hardware Asset Management is essential for minimizing stockroom inventories and resource wastage at the outset of th...

What's New in Washington D.C. Release for Hardware Asset Management

ServiceNow Hardware Asset Management on the Now Platform Washington D.C. release ServiceNow® Hardware Asset Management proves invaluable in minimizing stockroom inventories and resource wastage at the...

Track asset location using indoor maps

Imagine an interactive floor map with the location of every asset. Indoor mapping allows granular location tracking based on longitude and latitude coordinates to visualize asset location on a floor m...

Put Gen AI to work for hardware and software requests using Now Assist

Description: Simplify and automate your Hardware and Software request process through Now Assist. This video covers how you can harness the power of the platform through Gen AI built Now Assist to sel...

What’s new in the store for Hardware Asset Management – November Release

Indoor Mapping for Hardware Asset Management (HAM) and Enterprise Asset Management (EAM) ServiceNow is excited to introduce Indoor Mapping in the November ServiceNow store release. This is an enhancem...

Whats New in Vancouver Release for Hardware Asset Management

ServiceNow Hardware Asset Management on the Now Platform Vancouver release At the outset of the lifecycle, ServiceNow® Hardware Asset Management proves invaluable in minimizing stockroom inventories a...

Hardware Asset Management: Video Overview

This high-level video provides an overview of the valuable features of Hardware Asset Management. Hardware Asset Management, or HAM, helps to automate and support lifecycle management and strategic de...

Hardware Asset Management: On Demand

Hardware Asset Management (HAM) lets you take control of your hardware assets, which creates visibility across your hardware estate and optimizes your hardware inventory lifecycle processes. This blog...

Track and manage asset procurement activities from a single dashboard in Hardware Asset Workspace

Historically, Procurement has been a very sticky and challenging process with multiple tools. Most organizations do procurement in another system, but from an Asset Management perspective, having this...

Automate Asset Tracking via Integration to bring in RFID location data from Zebra MotionWorks

Hardware Asset Management (HAM) and Enterprise Asset Management (EAM) users can now automate asset tracking via Integration to bring in RFID location data from Zebra MotionWorks. ServiceNow and Zebra ...

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