After upgrading to Xanadu, the CI is not being created when the Asset is created

balston
Tera Contributor

Business Rule, Create CI on insert, has been confirmed as Active.  

2 REPLIES 2

J Siva
Kilo Patron
Kilo Patron

Hi @balston 

Please check if the asset has a valid model / model category.

Creation of CI depends on the asset model and model category.

 

Regards,

Siva

balston
Tera Contributor

Hi J Siva,

Thank you for your response.  However, my issue has been resolved.  The model category field on the Asset form was read-only.  Therefore, the business rule for this field would not run.

 

Regards,

Belinda