I have created a UI action button named 'TO' in the development instance. When the UI action is clicked, it redirects to create a new 'TO' process. When we move this to the production or UAT instance, it should automatically adjust based on the envir...
Good Morning, Our security team is telling us that we need to use the CDM's ForeScout tool to collect asset information, but we are concerned that it will not collect the data that the ITAM needs to manage assets, such as lifecycle information, and w...
Hi All,I have a scenarioIn alm_transfer_order_line table whenever populate the stage is "In transit" and there is a reference field in the same form (field name is "Asset ") based on the asset ref field (asset ref table name is alm_hardware) tabl...
Hi Community, I have requirement to pull model and warranty information from dell and lenovo as soon as asset got created in ServiceNow. It should check monthly for warranty.
I want to download the Lansweeper On-Premise and Lansweeper Cloud from the NOW App Store. Unfortunately person who owns the credentials not responding. How I can recover HI credentials as well as download the Lansweeper On-Premise and Lansweeper Clou...
I have a catalog that is using multi row variable set. User will select multiple CI. How do i set in flow designer to update a field in Hardware table according to the selected CIs?
Hi community, I have a requirement that all transfer request should got to from location manager and post approval it should to To location's manager approval and the start the shipment process. How to achieve this?
Our company assigns assets to individuals when they are teleworking and to cubes when they are in-office. When users are in office, they may move from one cube to the other and the equipment will stay in the cube, this is why we assign assets to cube...
Hi everyone, apologies if this question is better suited for another forum. Does anyone have experience with reporting on Contract history? We've found that creating a new contract record for each period allows us to see how the contract has evolved ...
I am implementing HAM and have set everything up in our dev instance for poc. Then when trying to do the same thing in test I am having some issues. When the data import is finished then the ci's are created and all the information is loaded into the...
"I have a task with the name Prepare. When I open this task, the "To" button should be visible, but for all other tasks, this button should not be visible. Please provide the script to achieve this." and how to convert the hardcoded link into gs.getp...
Hi, I have a requirement to generate asset tag based on location's country with below conditions.It should only generate for India.Tag should follow format like IND-CP-000001 where IND is asset's location's country, CP is model category's code and 00...
Hi, Can someone help me to understand Straight line and Declining balance Depreciation. how it calculate, what's the process.
I have used the below attached code for action item in servicenow , used the code provided by https://www.servicenow.com/community/sam-blog/how-to-perform-asset-audits-by-asset-tag-and-or-serial...But on the mobile agent app i am not able to submit t...
We have a service catalog with our standard hardware (laptops, desktops etc) tied to asset models. We also have peripherals and accessories that are tied to consumable models. I would like to associate certain consumables with assets so that users do...