After upgrading to Xanadu, the CI is not being created when the Asset is created
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03-27-2025 12:32 PM
Business Rule, Create CI on insert, has been confirmed as Active.
2 REPLIES 2
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03-27-2025 05:51 PM
Hi @balston
Please check if the asset has a valid model / model category.
Creation of CI depends on the asset model and model category.
Regards,
Siva
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04-04-2025 10:00 AM
Hi J Siva,
Thank you for your response. However, my issue has been resolved. The model category field on the Asset form was read-only. Therefore, the business rule for this field would not run.
Regards,
Belinda