Hi everyone!
I have been getting the following problem:
When updating the Install Status of a CI, the State of the Asset is updated. However, for some States, the Substate of the Asset is automatically updated by itself to a Substate that was not informed, and the display value of the Substate is displayed with the value of the Substate, for example:
display value: available
value: available
I have already checked the Business Rules both OOTB and Custom, but I cannot find where this default Substate value can be defined automatically.
Is there any other place we can find in the platform where the Substate is defined by default in the Asset?
