Hello ServiceNow Expert's Community, I am trying to implement location hierarchy under Asset workspace. The OOTB filter condition named "Location" works fine when select the exact location from location table. (Refer Image1)But the requirement is tha...
Dear Experts,When we click the Source Request button( UI action), we get a pop-up with details about RITMxxxx and the Stock room. Once I selected the stockroom, the value of the stock items would appear. If that value is less than RITM ( Remaining It...
Hi Support,In order to see how "Tracking asset working with Indoor-Map", we tried to follow the doc from SN-Production, but does not see the button--"Synchronize with CMN Locations", it missing on cmn_location form..May you help to let me know how t...
I'm struggling to understand the relationship between ITAM and Project Management, I'd like to know how Assets and projects work together, what are they related to each other by?Is there any special related list, or any plugin that needs to be instal...
Attached is a script include that queries the alm_hardware table for serial numbers and then populates a custom table with the Name field column after it matches the serial numbers through the Lenovo API. However, the data pull is inaccurate. Looki...
When attempting to create an asset stock transfer order, either from the Asset Workspace or the platform interface, we are not seeing any values in the "from stockroom" reference field. The "to stockroom" field appears to work fine. Anyone have any...
Hi We have an asset in our HW Database that currently does not have a CI assigned, therefore our service desk cannot select the device, when a user raises a ticket. When trying to allocate the CI to the Asset, Service Now is responding with the follo...
Dear Experts, How can we create a custom view to show assets relevant to the team/assigned group. In the OOB implementation the Dashboard shows all the asset related information of an organisation. As a stakeholder I am interested in seeing the asse...
Hi All, I have to assign 14000 keyboard and Mouse to individual user for tracking purpose. Is there any way or loader to do the same. All this users are from different location and country.
We are having issues with regards to attaching a CI to a Asset The asset has been in our platform for quite sometime but for some reason doesn't have a CI aligned to it and I wasn't around when this was originally installed. Our service providers a...
I am curious if anyone has run into the problem of not being able to fully normalize HP products. The landscape of our company is we do not have insight into the procurement process yet but we are getting data from SCCM which is populating our Hardwa...
Standard laptop request is initiated by HR/Manager/End user, procurement team will decide which laptop would provide to the end user. But issue is I have to select the model value inside the standard laptop request catalog item, if in case model valu...
When we see Hardware Model Table, Model number field is empty and when we get into the Model form, Model number is available in Normalization tab. Technical name of blank Model Number field is "model_number"Technical name of populated Model Number fi...
Hello experts,We received a communication record about Core Asset Management classic UI deprecation,and upon reviewing the attached KB support article, it is stated there:"To determine if you're using Asset Management, check if the Asset Management F...
Hey everyone, I am trying to do some clean up on our models and I notice discovery is creating alot of models automatically. Is there an option I can disable to prevent this or I thought I seen something about it asking for approval before creating a...
