Hello! I'm working on a ServiceNow instance which is using the Service Graph Connector for SCCM. This connector wasn't working for a few months in the instance and was later fixed. After asset data began flowing again from SCCM to ServiceNow, Servi...
Hi All, I have gone thru' the release notes of HAM in Washington release. https://docs.servicenow.com/bundle/washingtondc-release-notes/page/release-notes/summary/rn-summary-new-features.html I see most of them are HAM pro features. Can anyone help m...
We have recently purchased some Sophos Firewalls however these are not visible to ServiceNow Discovery and therefore needing to be manually created.When trying to add them via the CI Class Manager there appears to be no child class for Sophos Firewal...
Hi AllmNeed ham pro features in the Washington release. This is very urgent, appreciate your immediate response.
Hi Community, How to check that newly created variable is attached to the existing RITMS? If it's not attached the how to attach new variable to existing RITMS. Thanks,Manu
Hi All, I looking for HAM Pro feature upgrades from Utah Vs Vancouver Vs Washington Release. can you please let me know document or PPT or KB which has the feature upgrade input.
Hi All,I've had a requirement to check the quantity of consumables over time in our stockrooms.Essentially, I need a line report that shows a trend per day in consumption of the device.In this example, headsets. I need to see that I start on 01/01/20...
how to set the scheduled job to run from monaday to Friday only weekdays and also other job to run only on weekends SAT and SUN. Can any one please?
Hello Community I really like to swap action on incidents together with HAM Pro. But I have use case where this action does too much... Imagine you have an employee sitting on a shared desk with a fix monitor. This monitor is not assigned to any ...
Hi All, I need to create a report for all the assets which are never used from asset creation date. In other words, I need to filter out the assets which are In Stock from the date of creation.
Hi All, I am observing computers are missing in alm_hardware table where as record exists in cmdb_ci_computer. I tried to search in deleted records. but my session is cancelled. can anyone help me to troubleshoot this
Hi, My team and I have set up principle CI classes through the class manager to limit the CIs displayed on Incident and Change records. We see our principle classes reflected on the INC forms but CHG forms still show the full list of CIs. Any thought...
How to open attachment in workspace to new window?Currently it opens on top of the workspace and hides the workspace.
Hi All,I have a requirement to display more details on work order task in the list screen in ServiceNow mobile app, How can I add more fields in the list. Please help me with the steps.Thanks
Hello ALL,I am looking to integrate with Dell Tech Direct, to get the warranty information in SNOW. Activated the Warranty APIFrom Dell Tech Direct! & received the required information (Client ID, Secret value),In SNOW created a Outbound REST Message...
