Hello Team, I am getting this error when I select SAM group on alm_license form:Metric group "SAP" and license metric "named users" can only be used for SAP Named User software models. Please review the selected software model to ensure that the publ...
Hello togehter, For our asset management, we need to produce a monthly scheduled report of all assets that have changed location.The scheduled report should be an excel file listing all assets that are changed from a specific location to another spec...
Hello community members, We have requirement to re-classify our Assets from Asset Class/Table to Hardware. I know in CMDB changing classes, upscaling, downscaling is easy and straightforward, using Class Manager or List view. However on Asset level ...
I would like to use OTB flow available in HAM pro module. Action Take. Copy OTB Loaner Asset Request flow> configure Assignement Gropu in copied flow > Activate copied flow. Deactivate OTB Loaner Asset Request flow. Observation while testing. Still ...
Hi Community, I need urgent help on: I have requirement that I need to introduce new single text variable under service catalog, this single text variable should be visible only when certain categories (e.g - if I chose one purchase category single...
Hello Team, I have come across a field "Asset operation" on Purchase Order form. I checked but did not get any usage of that field in Docs.Please someone explain the usage of this field.Thank you
Hi,Can anyone list of all the roles that are available as part of the basic ITAM (from ITSM suite)
We have installed mid server on 2 VMs I am able to see them running from windows services however those are not showing up in ServiceNow instance
We had a situation where an asset record was added to a disposal order by mistake and was Retired > Disposed. The asset was not retired and in fact was put into stock and we're trying to re-deploy it. However, now that it went through the disposal pr...
We want to enable the AI search for HAM workspace.Anybody knows the prerequisites for same? Which are the required plugins we need to install for same?If somebody has document on same then please share it. Thanks.
Hi All,I'm reaching out to the ServiceNow community to see how you guys' document where the equipment is for Remote and hybrid users?
Hi Community, How to make filed read only using UI policy only when user hit the save button i.e when data get save to Data base at . As of now my UI policy is making filed read only before saving the record & when I just try to put any value. Tha...
Hi All,What setup I need to do with the hardware models/vendor catalog/Core Company table to see the count in Vendor Purchase from source request. Thanks
We are trying to upload all our Wifi dongles in to asset table. What should be the model category ?We cant use Mobile device category as its in use for Mobilephones & iPads
Hi Everyone,we are having a issue with the duplicate asset tags, and already there is a before business rule so that whenever we are trying to create a duplicate record by giving the duplicate asset tag it is restricting to do that. but few of the us...
