autopopulate the email address

Shir Sharvit
Tera Contributor

HI,

 

This is the code I have written.

What should I add so that once the response email opens it will autopopulate the email address of the sender.

ShirSharvit_0-1700753556945.png

 

2 REPLIES 2

Sonam_Tiwari
Kilo Sage

Hi @Shir Sharvit ,

 

Check out this thread once if this is what you are looking for :

https://www.servicenow.com/community/developer-forum/email-client-reply-to-autopopulate/m-p/1732665

 

Consider indicating the response as helpful and marking it as correct if it meets your needs.

-O-
Kilo Patron
Kilo Patron

I don't think that property contains what you expect it to contain.

I don't even think it is used any longer as it is empty in my PDI, but also at client instances.

What you could use instead is something like:

var recipientEmail = gs.getProperty('instance_name', '') + '@service-now.com';