Build/ configure/ installation procedures of IT assets
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07-14-2024 08:56 PM
Hi,
I was going through the HAM process guide (Vancouver) and wanted to understand the deployment of assets as performed by the fulfillment team. The process guide mentions the details of the same being present in "Change or Service Request" (HAM 5.2: Configure and Deploy Hardware and Consumable Assets).
Can anyone please point me to the document containing the relevant information for the same. I am unable to find the required details in Service Request or Change documentation.
Pointers to any other documentation/ video that can help understand the deployment tasks/ steps for build/ configuration/ installation procedures for HW assets will be greatly appreciated.
Thank You.
Regards,
Meg
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07-16-2024 03:51 AM
It means that it is explained in another section of the same doc. You can find it by doing a search for 'HAM 5.2' in the same doc.