Cannot delete hardware model

athavichith
Mega Sage

I cannot delete a hardware model. The hardware is duplicate hardware model and is being used in the product catalog item. When I try to delete the model, it cannot delete because it is being reference in the catalog item table. 

 

How can I update the catalog item reference to the correct model, this field is set to read only and there's no ACL being applied on it. 

 

Screenshot 2026-03-19 094456.jpg

 

5 REPLIES 5

fknell
Tera Patron

Hi @athavichith,

You can also retire the Hardware model on the General tab. Is there a specific reason why you want to purge the record?