Change asset's class. Is it possible?

[Onoderav]

Hi,

I have a requirement to change the class (sys_class_name) of several assets (alm_asset) because it's currently incorrect. I tested this in a development environment, but it didn't go well and showed the following message:

"Change in class detected, switching from: Ativo(a) to: alm_hardware sys_id: 401b2096dbf4805013070fbca396195c FAILED TRYING TO EXECUTE ON CONNECTION glide.6 (connpid=943217): INSERT INTO alm_asset"

I was able to see the record in the alm_asset table, but since then, it's been updated, and even when searching for the sys_id, I don't know what happened.

What is the best way to achieve this?
I'd appreciate some help here

[Bhavani Shankar]

Hi @Onoderav ,

Assets are classified based on the Model category field.

Try modifying the Model category or create your own model category with your preferred class associated in cmdb_model_category table then assign this value to the asset

Mark as helpful if this response resolved your query

Regards,

Bhavani Shankar