Hello,A flow created in Flow Designer is associated to Catalog Item/Service Catalog. It is working fine in PDI but not at all working in demo instance of our organization. The flow is not getting triggered only.Please help what could have gone wrong
I have added custom status choices for both the Purchase Order and Purchase Order Line Items table (we are currently not using the ootb ones). When I click on the 'Create hardware assets prior to delivery' related link, I get the info message:"Asset ...
Hi, we have a few laptop ThinkPad models that lists two model categories (Computer, Windows Server). If I remove Windows Server from the list, it comes back the next day after the Tanium import runs. I verified that there are no assets with that mode...
Hi folks, We're trying to export that planned assets from a disposal order, but I don't see a way to do that in the HAM interface. Does anyone know how to export this list from the HAM workspace?
We are exploring the use of the ServiceNow 'Procurement' module without any direct integration to our actual Procurement system. Ideally we would like to build up a full list of Purchase Order Line Items that can then be sent as an email to our Procu...
Hi Team,I need help with changing the alignment in a Workspace list. Currently, integers are aligned to the right and strings to the left. I want to align all fields either to the center or to a single side for consistency.I tried using field styles,...
Hello,We have a field Asset Category (reference field) in cmdb_model_category table, which should only display records where Active(custom field) is true and category Id is 1. [This part is done]Another field Asset Model, must only display records wh...
Hi All, Could someone help with removing the "Vendor Purchase" option from the Source Request UI Page?We've tried removing relevant code from the HTML and Client Script sections of the UI Page, but it hasn't worked.Is there anything else we should ch...
Hi All, I’ve created a custom catalog item and attached Standard Hardware request workflow.However, when submitting the request, the standard sourcing UI Page (used for refresh/stock/vendor purchase) is not launching.With Initial troubleshooting foun...
Hey, I am using the Agent App and want to add multiple assets with a function. Therefore I configured a grouped input to collect all Asset Tags and Serial Numbers. I configured the grouped input how it is described in the docs (https://www.servicenow...
Hi Team,I need to display the VIP icon beside "requested for" in the Loaner Asset Order table (sn_hamp_loaner_asset_order), which is part of the scoped application "Hardware Asset Management". I have created an on-load client script on the (sn_hamp_l...
Hi, I need a help please to complete this task in nowlearning (in attach). Can you give me a tip pls? I´m not able to select any model because the field is empty. On other hand, I can see this Samsung SyncMaster 22" Class BackLight LED listed by m...
I am currently involved in a Hardware Asset Management (HAM) implementation and migration project. We are setting up Hardware Asset Management for a customer in a Greenfield instance . We will be loading asset data manually for compute and workplace ...
Hi team,I have a requirement where I need to display the number of records in one table that are associated with each record in a referenced table.For example, Table A is a reference field in Table B. I want to show, for each record in Table A, how m...
Hi all, I have some questions related to cmdb_hardware_product_model table as per below -In my current project the spocs are doing manual import in the alm_hardware table when they receive Laptop from procurement team, my question is these entries ar...