Coalesce is not working

[VictorS46]

Coalesce is reacting differently, When the characters are lowercase it working as expected but when the characters are uppercase it not checking coalesce. 

[Voona Rohila]

Hi @VictorS46 

Can you please check if ' Coalesce case sensitive' is checked or not in the field map of the transform map? Make sure It's unchecked. check Case-sensitive coalesce field values 

Please share screenshot of the issue too.

[sandeshbhale]

Just try by Enabling / checking Coalesce case sensitive field of the coalesce variable

[GlideFather]

Hi @VictorS46

there is a checkbox for it:

So you can navigate to this list to see all the fields from transform maps that have this marked true, review if your field is there:

https://yourinstance.service-now.com/sys_transform_entry_list.do?sysparm_query=coalesce_case_sensitive%3Dtrue

EDIT: the URL was incorrect - fixed

[sandeshbhale]

Just try checking Coalesce case sensitive checkbox on Coalesce field 
Refer below screenshot (also in attachment ) :

Also refer to below article :
https://www.servicenow.com/docs/bundle/zurich-integrate-applications/page/administer/import-sets/con...