Duplicate Hardware Models & Normalization
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05-22-2023 06:24 AM
Hi experts,
Not sure if anyone else having these issues and what is the best practice to resolve this issue.
We have multiple Model ID's (135) for a specific hardware model, e.g. "iPhone 13 Pro Max (screen shot attached for reference). Would like to check if we need to create multiple hardware models based on the model id's in our estate or is there any best way to create unique / generic model which could be link to all the models in our estate to our specific hardware model.
We would also like to know if the the hardware life cycle information be updated based on the model Id's. Many thanks.

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05-22-2023 10:08 PM
It seems like you're facing some issues with managing multiple Model IDs for a specific hardware model, in this case, the "iPhone 13 Pro Max." Based on your description, it appears that you're looking for the best practice to resolve this issue and whether you should create multiple hardware models or use a unique/generic model that can be linked to all the models in your estate.
To address this situation, it would be helpful to have more context about the purpose and usage of these Model IDs and hardware models. However, I can provide you with some general guidance that may assist you in resolving the issue:
1. Understand the purpose of Model IDs: Determine why you have multiple Model IDs for the same hardware model. Are these IDs used for different versions, configurations, or variations of the iPhone 13 Pro Max? Understanding the purpose behind the Model IDs will help you make informed decisions.
2. Evaluate the need for separate hardware models: Assess whether there are distinct characteristics or attributes associated with each Model ID that require separate hardware models. If the Model IDs represent different hardware revisions, configurations, or significant differences in features, it might be appropriate to create separate hardware models.
3. Consider a generic hardware model: If the Model IDs primarily represent minor variations within the same hardware model, you could create a single generic hardware model that encompasses all these variations. This approach allows you to link multiple Model IDs to a single hardware model and simplifies management.
4. Update hardware life cycle information: Determine if the hardware life cycle information needs to be updated based on the Model IDs. If each Model ID has a different life cycle or if the hardware versions represented by the Model IDs have different support or maintenance requirements, you may need to update the life cycle information accordingly.
5. Review system requirements and compatibility: Ensure that your systems, processes, and software applications can handle multiple Model IDs or a generic hardware model. Check if any dependencies or integrations rely on specific Model IDs or hardware models and verify their compatibility with your chosen approach.
6. Consult with relevant stakeholders: Engage with stakeholders such as IT teams, product managers, and other relevant parties to gather their insights and requirements. Collaborating with the individuals or teams responsible for managing the hardware estate can help ensure that the chosen approach aligns with the organization's needs and goals.
Remember, these guidelines provide a general direction, and the best approach will depend on the specific requirements and circumstances of your organization. It's recommended to conduct a thorough analysis of your situation and consult with experts familiar with your environment to determine the most suitable solution for managing your multiple Model IDs and hardware models effectively.
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06-01-2023 08:55 AM
Hi Atul,
Thank you for your response.
Could you please let me know how we could check for the variations - the difference between one model ID and other. Will it be possible to compare the differences.