Duplicates of Models (hardware model) in the cmdb_model table

ACripps
Tera Contributor

Hi every one, 
In the cmdb_model where you get to choice Product Model /Hardware Model to create the CI. I am seeing there Duplicates of Hardware and Product Model. In the Image below, you can see what i am on about. There is something called Edit Interceptor which you can see in the second image below. Once i click on the Edit Interceptor you can see all tables. which is in 3rd image below
What will happen if delete them and just leave one ? will there be any impact further down the line. ?
Thank you 

ACripps_0-1694164857290.pngACripps_1-1694164866931.png

ACripps_2-1694097056954.png

1 ACCEPTED SOLUTION

Muralidharan BS
Mega Sage
Mega Sage

If you try to delete a model then the assets linked to those will be impacted, so you have to move them to the correct one before removing, you can use the script mentioned in this article which will move all the assets to the latest updated model and leave the obsolete to be deleted safely,

 

https://www.servicenow.com/community/developer-forum/remove-multiple-duplicate-model-script-help/m-p...

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2 REPLIES 2

Muralidharan BS
Mega Sage
Mega Sage

If you try to delete a model then the assets linked to those will be impacted, so you have to move them to the correct one before removing, you can use the script mentioned in this article which will move all the assets to the latest updated model and leave the obsolete to be deleted safely,

 

https://www.servicenow.com/community/developer-forum/remove-multiple-duplicate-model-script-help/m-p...

Hi @Muralidharan BS , 

Great thank you for replying to me and for answering my question. I will look at this link 
Thanks