alm hardware model update

[Royal1]

i want to update the model and model category to the assets in the table alm_hardrare, but these are readonly.

how these fields get updated in the alm_hardrare table?  can we do manual update 

[Ashok Sasidhara]

You can check if the steps from the following URL is helpful for updating model category:

https://m.youtube.com/watch?v=WcwslV2RHIg

For updating the model, you can update the 'Model ID' of the corresponding CI record (this can be found from the 'configuration item' reference field). The model field of asset will also be updated due to asset-ci field mapping sync. 

[Royal1]

i have loaded HW asserts into alm_hardawre table. some assets model and model category not updated.

how these fields will get update in the alm_hardware table, what is the link/relation between the am_hardware and asset model table.

on what basis the model details will get update in the alm_hardware table?

[maroon_byte]

If you are importing using Excel, then 'Model' field in your excel file should exactly match with the 'Display Name' of the Model record in ServiceNow.

[Royal1]

i am loading from the another tool rest api, some assets the data updated automatically and some assets the model is empty , i didnt configure anything to update the model details but some assets its updated , i what to know how the relation ship/logic works between these tables(alm_hardware and model table)