Target table for asset attestation
I want to create asset attestation for assets and their contracts, by default the condition is getting set for sys_user table while creating any attestation. Is this a defect ?
Forum Posts
Starting the HAM Loaner Asset Request Prepare task earlier
Hello, I understand that by default the Prepare task is auto generated two days before the start day in the loaner order request workflow, but I'd like to be able to start the task sooner. I've been told to modify the Number of days required for prep...
Asset Refresh - Servers
We're currently deploying ServiceNow in a large organization. It seems as if the asset refresh process works very well for laptops and PCs, but there's very little information about refreshing a server or network equipment. Our mandate is "out of t...
Does Anyone Know How to Make Asset Tags Searchable in ServiceNow Global Search
I just completed an import set that maps new assets in ServiceNow and I want the asset tags (part of the import) to be searchable in the global search, so that when deploying the agents can scan the barcode to bring up the asset, change the status + ...
Country+locale=currency question
So not sure if this is the right place to ask this, but reviewing the many posts on Community and elsewhere regarding currency. I've implemented multiple currencies on our platform and understand the nuances. There is one thing eluding me however. ...
Filtering Case History to Show Only Selected Field Changes in Workspace
<p><strong>Subject:</strong> Filtering Case History to Show Only Selected Field Changes in Workspace</p> <p>Hi Team,</p> <p>I am working on Case History in Workspace, and currently, the history is reflecting changes for all fields.</p> <p>The issu...
Hardware Model Lifecycles
How do we see the model lifecycle and how do we get in populated on the content library lookup?
Inquiry Regarding Hardware Content Service Data (sn_hamp_hw_product_model)
1. Regarding the data provided by the Content Service, if the 'Active' status is set to 'false', I would like to confirm whether these records are applied during the Normalization process. (하드웨어 컨텐츠 서비스에서 제공하는 데이터 중 'Active' 상태가 'false'인 경우, 정규화(Norm...
Discovery - HAM/SAM
How do you use Discovery to verify this HAM/SAM Daily O&M - Discovery:scans complete Office scans expected, includes Certificates?(SNMP, vCenter, Windows) User Office Networks only (On-site systems) [Created or Updated] -- HTTP - Classify -- Interact...
Discovery
How do you use Discovery to verify this?HAM/SAM Daily O&M - Discovery: scans completeOffice scans expected, includes Certificates?(69 SNMP, vCenter, Windows)User Office Networks only(On-site systems) [Created or Updated] -- HTTP - Classify -- Interac...
Resolved! Is it possible to add "Side Heading" for check list items?
We had around 8 checklist, for 4 checklist I want to add one side heading, and similar for next 4, is it possible to add? what is the best way to add it
Resolved! Consumables catalog by stockroom/location
Hi community, I have a requirement for one of our customers and I had doubts about what actually is possible or not with the base tables. (So is my requirement actually achievable without HAM ?) The requirement: Having a consumables catalog for mult...
Cannot delete hardware model
I cannot delete a hardware model. The hardware is duplicate hardware model and is being used in the product catalog item. When I try to delete the model, it cannot delete because it is being reference in the catalog item table. How can I update the ...
Asset Warrenty Information
Hello Everyone, Has anyone worked on gathering asset warranty information from Apple, Google Chromebooks, or Cisco devices?Are there any official sites or APIs available to retrieve this data in bulk? If you’ve implemented this before, please share t...
Dynamic Location Filtering in Catalog Item based on Requestor, Role, and Stockroom (cmn_location)
Hi All,I am working on a ServiceNow catalog requirement where I need to dynamically filter a Location reference field based on multiple conditions like user role, requestor, hierarchy, and stockroom availability.Scenario:I have a Catalog Item with tw...