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Error when trying to import assets from sccm to HAM via sccm SGA

Kevin Amberson
Tera Contributor

I am implementing HAM and have set everything up in our dev instance for poc. Then when trying to do the same thing in test I am having some issues. When the data import is finished then the ci's are created and all the information is loaded into the cmdb however the alm_hardware table is not populated. I am receiving the following error. 

 

AssetQueueProcessor: JavaException: java.lang.SecurityException: Illegal access to getter method getMessage in class java.lang.NullPointerException

 

Any ideas?

1 REPLY 1

Community Alums
Not applicable

@Kevin Amberson Given the error you encountered (Illegal access to getter method getMessage in class java.lang.NullPointerException), this suggests that the queue processor is trying to access a value or object that is null and doesn’t handle the null case properly.