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IT Asset Manager

I have 5 years of IT Asset Management.  I would like to build upon those skills and advance towards the Associate Project Manager and further elevate to the technical Project Manager title.  Is there someone whom taken a similar path?  Please let me ...

Search or an Assets

I am trying to find an asset, but I don't know anything about it.  I know at one point it was assigned to a user, but it's not assigned to that user anymore.  How can I search the history of my assets.  Activity for the asset would show it was assign...

Newell by Tera Contributor
  • 620 Views
  • 3 replies
  • 0 helpfuls

Transfer Order - Asset Status

Hi All,I am working on OOTb Transfer Order, when Transfer Order Line moves to "In transit" stage, assets should be auto marked as "State = In transit". Same is happening in the PDI instance but on a customer instance where HAM Pro is enabled, assets ...

Importing Consumable Assets into the alm_consumble table.

Hello Community.I'm hoping I can get some help with this. I've crated 2 imports for consumable data. the first creates the consumable models with the following fields. Model Category, Manufacturer, Name, Short Description, Model No, and Cost which wo...

AGibbs by Tera Contributor
  • 578 Views
  • 2 replies
  • 0 helpfuls

Update Model after a request is submitted

Let's say we published in the catalog Model X v4. We have now received a request for Model X v4 through a request. However, we only have stock of Model X v3 (prior model). Is there a simple way to update the model in the RITM/Sourcing Task to assign ...

Change asset's class. Is it possible?

 Hi,I have a requirement to change the class (sys_class_name) of several assets (alm_asset) because it's currently incorrect. I tested this in a development environment, but it didn't go well and showed the following message:"Change in class detected...

Onoderav by Tera Contributor
  • 574 Views
  • 1 replies
  • 0 helpfuls

How map array.object action output

@Ankur Bawiskar  @Community Alums  @Sohail Khilji  @Maik Skoddow  OR ANYONE PLEASE HELP ME IN FLOW ACTION WE HAVE ARRAY.OBJECT AS A OUTPUT VALUE WHICH HAS ARRAY.OBJECT->OBJECT->STRINGSO HOW CAN I MAP THE VALUES IN THE FLOW WITHOUT USING FOR EACH

Bulk update a custom list of assets

Hello, We are decommissioning a building and we are scanning all assets in the building. All of these assets already have existing records in service Now. We would like to scan the assets into excel sheet and change the sub status to "pending buildin...

JuliusW by Kilo Contributor
  • 533 Views
  • 1 replies
  • 0 helpfuls

Veeam one 12 integration with ServiceNow

Hi everyone & @Pradeep Sharma @Maik Skoddow @Dr Atul G- LNG @Ankur Bawiskar Recently, we received a request from our client to provide specific permissions to a user in ServiceNow. We followed the instructions provided in the link below to grant the ...

DileepPrasath_0-1719557050561.png DileepPrasath_1-1719557183792.png

How to iterate the flow if error

@Ankur Bawiskar  @Community Alums @Sohail Khilji  @Maik Skoddow  or anyone please help me how can i iterate the flow if there is an error the flow should move to next record if there is an error flow should not stop if 1st iteration has error it shou...

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ARAVINDA11 by Tera Contributor
  • 282 Views
  • 1 replies
  • 0 helpfuls

Pass String flow variable

@Ankur Bawiskar  @Community Alums  @Sohail Khilji  @Maik Skoddow  or anyone please help meGuys, please help me. I have created 2 flow variables with string. For the 1st variable, I can take it from data. For the 2nd variable value, I need to get from...

ARAVINDA11_0-1719473222166.png
ARAVINDA11 by Tera Contributor
  • 438 Views
  • 2 replies
  • 0 helpfuls