Essential Notes for Asset Coordinators in ServiceNow HAM

Manideep Arja
Tera Contributor

Elevate your Hardware Asset Management skills with my detailed notes designed specifically for Asset Coordinators using ServiceNow

💼 Perfect for both beginners and seasoned professionals aiming to excel in HAM in Asset Management . Unlock the full potential of ServiceNow in managing your hardware assets effective. If have any doubts please feel free to ask..!!

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Pradeep Thipani
Mega Sage
Mega Sage

Nice info, Thanks for Sharing!!

"If this response was useful, please select 'Accept as Solution' and mark it as 'Helpful.' This helps me provide better answers and assists the community ".

Regards,
Pradeep

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2 REPLIES 2

Pradeep Thipani
Mega Sage
Mega Sage

Nice info, Thanks for Sharing!!

"If this response was useful, please select 'Accept as Solution' and mark it as 'Helpful.' This helps me provide better answers and assists the community ".

Regards,
Pradeep

Kyle Marks1
Mega Contributor

If an asset is lost or stolen in transit to a disposal facility, your first priority should not be to disassociate those assets. Your first priority should be to determine whether a security incident has occurred. Authorities can easily trace a device back to your organization using the manufacturer serial number or the data stored on the device.

Asset tags should not be removed. When documented in an ITAD vendor’s audit report, they help establish chain of custody—especially since ITAD vendors frequently fail to capture manufacturer serial numbers accurately. Your recommendation is risky and overlooks key regulatory compliance requirements.