Excel import of assets creating new assets and taking long to transform.
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06-20-2024 01:42 PM
I'm trying to migrate from a manual asset input over to SCCM driven import. Assets are currently in our dev environment, but when I transform the additional fields from the prod environment, it will update some, but others will create a new asset. And it seems to fun forever. Any assistance would be helpful.
Attached is the export file and below is the script for the transform map.
With the script, the Field Maps are blank.
Any assistance is appreciated.
Jason

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06-24-2024 06:00 AM
I could not think of a quick fix based on the information provided, hopefully this playbook will help.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1002123