flow designer activate button shows grayed out

suresh kaliappa
Tera Expert

Hello All , 

 

I deactivated one ootb flow designer and when i want the deactivated flow designer to activate , The activate button is grayed out. so may i know what is the reason?

1 ACCEPTED SOLUTION

Hi @suresh kaliappa,

 

There is glitch in ServiceNow. Sometime it happens. Nothing is perfect in eqch amd everything. You may raise HI Ticket for this. That's all I know. 

 

Please accept my solution if it resolves your issue and thumps 👍 up

 

Thanks

Jitendra 

Please accept my solution if it works for and thumps up.

View solution in original post

10 REPLIES 10

Are you in the same application scope? 

-Anurag

find some interesting thing is that flow was read-only on its protection policy. but however , i was able to deactivate it starting. but later it was grayed out. 

Then you may need a Hi ticket to get it reactivated. 

-Anurag

Jitendra Diwak1
Kilo Sage

Hi @suresh kaliappa,

 

There is glitch in ServiceNow regarding this. Yo make it activate button. Just open 2 3 flow in different and click on different different tab then it will be activated. I faced the same situation. Jooe this will help you there. 

 

Please accept my solution if it resolves your issue and thumps 👍 up 

 

Thanks 

Jitendra 

Please accept my solution if it works for and thumps up.

Hi Jitendra , Could you please explain me more in detail about this? your response is greatly appreciated.