Flow Designer - Record field value is not glide record

[Vaibhav Sharma1]

Hi All,

I have created a small flow for in-bound e-mail action as follows:

   

I am getting an error  as "No Record Found" on lookup step..

Also, if I remove lookup step, I am getting error "Record field value is not glide record"

Kindly assist..

My requirement:

- user to reply on a notification on alm_hardware table

- Based on e-mail response, need to update few custom fields on alm_hardware

[Marcin20]

Hi Vaibhav,

Could you please write what is in the Lookup condition? I mean the Trigger - Inbound part (Data Pills)

Best Regards,

Marcin

[Vaibhav Sharma1]

Sure, please find below:

[Marcin20]

Hi, could you also give full path of the Data Pills part (marked below)?

[Vaibhav Sharma1]

Please refer below: