Asset state changed by Audit entries
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4 weeks ago
We're creating a flow for creating a new asset record. Requestor can decide which asset state it should be created in. We use a very simple flow - collect the requestor input and use 'create record' against alm_hardware table. If we use state = In use, the record is created with this state and then immediately changed to 'in stock'. We've tried everything and can't figure out what's going on. When we select 'In stock' instead, it does not do any changes. If I create the same record from UI, it's created in 'in use' state.
Any suggestions on how to troubleshoot this?
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4 weeks ago
when you are setting the state to "in use" try setting the substate as empty in same activity.
Raghav
MVP 2023
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3 weeks ago
That's already there.
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3 weeks ago
can you share the flow step?
Raghav
MVP 2023
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3 weeks ago
Alternatively check if you have any other BR aborting the action on combination of certain states/substates.
Raghav
MVP 2023