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Asset state changed by Audit entries

Robert _ysakows
Tera Contributor

We're creating a flow for creating a new asset record. Requestor can decide which asset state it should be created in. We use a very simple flow - collect the requestor input and use 'create record' against alm_hardware table. If we use state = In use, the record is created with this state and then immediately changed to 'in stock'. We've tried everything and can't figure out what's going on. When we select 'In stock' instead, it does not do any changes. If I create the same record from UI, it's created in 'in use' state.
Any suggestions on how to troubleshoot this?

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16 REPLIES 16

Raghav Sharma24
Giga Patron

when you are setting the state to "in use" try setting the substate as empty in same activity.

That's already there.

can you share the flow step?

Alternatively check if you have any other BR aborting the action on combination of certain states/substates.