Setting internal Life Cycle Phase
I am needing to set the internal Life Cycle Phase (Because Content Service does not have it) But I cannot change the Current Life Cycle Phase to True - The box is grayed out
Forum Posts
please provide me below code in clientscript runnable
(function executeRule(g_form, g_user, g_scratchpad) {var oldValue = g_form.getOldValue('state');g_form.showFieldMsg('state', 'Previous state was: ' + oldValue, 'info');})(g_form, g_user, g_scratchpad);
Duplicate Models creating through Discovery
I am facing and issue where Model is already been created in cmdb_hardware_product_model but when discovery runs it creates a new model. If the Model still exists it creates as new one. Please can someone help as to how can i remediate this issue.
HAM Request System
Hi There, I've been looking at our own system for logging requests etc and I'm wondering what way does everyone else handle requests in the system for ham related activities? Initially we were just going to use incidents to the corresponding class o...
特定のビューにだけフィルターをかける方法
テーブルのリスト画面で特定のビューにだけフィルターをデフォルトで設定する方法を教えていただきたいです。 I would like to know how to set a filter by default only for a specific view in the list of tables screen!
not able to reach eligible_for_refresh in a flow
Hi guys I'm tryging to build a flow to create an asset task when an asset is eligible for refresh. But i cant get to the eligible_for_refresh variable. It seem to be base on alm_hardware. Is there a way to reach it still in a flow because i want to...
Asset Health and Utilization
How to check/track Asset health and its utilization
Service now integration
Good day all,I am new to ServiceNow and started courses in the servicenow university.It appears we are going to use servicenow as our asset management platform in the future. I am the Hardware Asset Manager and am looking for relevant modules to take...
Asset Attestation
Is the new Asset Attestation feature, which is part of HAM, available for other model categories in the Enterprise Asset workspace? https://www.servicenow.com/community/ham-blog/what-s-new-in-yokohama-release-for-hardware-asset-management/ba-p/315253...
IT Assets in the Hardware Database
Hi What is the correct OOB business rule for updating assets & CI in service now For exampleAsset is scanned into the Stockroom - Asset State is Stock Room - should the CI auto change to Non Operational ? Asset is then taken out of stockroom - assig...
Data transfer from Apple Android Platform to ServiceNow
I am looking for a solution to transfer data from Apple/Android Platform like ABM to ServiceNow.The challenge is, this needs to be done without an MDM tool in place. Can someone suggest if it is possible for a direct data transfer from Apple/Android ...
ETL Import - Criteria to skip import to one table but not all
Hi everyone, I have an ETL Definition that takes in a CSV file and processes it to the ast_contract, alm_hardware, and clm_m2m_contract_asset tables in that order.Before the info is imported, I have a few checks that I want to do but I'm struggling ...
Resolved! HARDWARE ASSET AUDIT RECORD
We have created a Hardware Asset Audit Record for the stockroom audit. However, I noticed that no records are displayed under the Expected Assets tab after creating the audit.Should the assets assigned to that stockroom automatically populate and app...
How can I import an IMEI from an Excel text field to an ServiceNow String field without errors?
I am trying to get 15 character IMEI values from Excel into ServiceNow. The Excel source field is text and appears correctly prior to import. The ServiceNow field is a 40 character string field. If I keep the Excel source as text, all values convert ...
