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Adding a new Asset Class in the Interceptor for Creating a new Asset Record in Agent Workspace

mibrahimval
Tera Contributor

‎08-20-2025 04:05 AM

Hi Team,

We are trying to add a new Asset Class in Agent Workspace view.

We have successfully added, a new Asset Class in Developers/Native view of ServiceNow using System Definition > Interceptor > Asset > Added under Answer related list and it is working fine.

Now, I tried navigating Agent Workspace > Agent estate > All Assets tab > New button > Here, I can see only few Asset classes showing, as shown in the below image. [Not showing the new Asset class which I have created]

mibrahimval_0-1755686568962.png

 


I tried modifying the "All Assets" on Asset estate, but couldn't be able to do that. Below is reference Image

mibrahimval_1-1755687638268.png


Kindly help me with the resolution





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mibrahimval
Tera Contributor

‎08-21-2025 08:10 AM

@Servicenow_1 Do we have any other ways to add a new asset class in Agent Workspace

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