HAM Pro - Consume Asset Task Auto-Populating Asset

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-24-2024 11:55 PM
Hi all - I really need some help with the Consume Asset Task in HAM Pro.
When fulfilling a laptop request, on the Consume Asset Task, the Asset field is automatically populated. It is an easy mistake to make to close this task without updating the Asset field with the correct Asset that will be assigned to the user. The End User Computing team would like the Asset field to be mandatory but not auto-populated. What is the best way round this?
Any help would be greatly appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-25-2025 02:32 AM
Hi Tracey, Did you find the solution for this. I was expecting to leverage the pick task required as true but it doesnt seem to be the case. I have the same issue.