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HAM Pro - Consume Asset Task Auto-Populating Asset

Tracey Wilmot
Tera Contributor

Hi all - I really need some help with the Consume Asset Task in HAM Pro.

 

When fulfilling a laptop request, on the Consume Asset Task, the Asset field is automatically populated.  It is an easy mistake to make to close this task without updating the Asset field with the correct Asset that will be assigned to the user.  The End User Computing team would like the Asset field to be mandatory but not auto-populated.  What is the best way round this?

 

TraceyWilmot_0-1727247310821.png

Any help would be greatly appreciated.

1 REPLY 1

Belinda2
Tera Contributor

Hi Tracey, Did you find the solution for this.  I was expecting to leverage the pick task required as true but it doesnt seem to be the case. I have the same issue.