Hi All,Greetings!Is there any way to use Remediation Feature OOB from HAM & SAM Perspective?I have gone through different ServiceNow doc links, however not able to understand from where should we start to do POC of this feature.If anyone can help me ...
Is there any way to change the description and picture when select from a "Select Box"? Thanks.
Hi All,We have one table 'ABC' we have existing table level read ACL with 'PQR' role, Now I want to create one field level write ACL on ABC table can I use same role which is there in read ACL or do I need to use the different role foe field level wr...
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In the 'cmdb_ci_computer' table, I've identified around 150 duplicate CIs based on serial numbers. However, when I cross-checked these CIs in all asset tables, most of the serial numbers do not have duplicates in ALM.ALM only shows one record with se...
When we're receiving consumables into our stockrooms, they're all being grouped together based on model. For example, if we have 50 ConsumableModel10 in stock, and then receive an additional 10 ConsumableModel10s to the same stockroom, the line will...
I am wanting to make the CI field on Change and Incident forms mandatory. My issue is when a user clicks the magnifying glass there is an option to create a new CI. I do not want user able to create CIs. How do I remove the create new option on the l...
We have a situation where a client created assets where the model categories were blank, and then created cis. The issue, now that we've corrected the categories, is how to add the cis that exist in the correct classes to the existing assets?
Hi, I am having one business rule to check the serial number entered, if the serial number already exists for another asset in the list then the insert action for the new record will abort and should display the error msg with the asset name whose se...
In the service request we have different variables sections on the RITM form.So defaultly, Those sections are openly (-) coming in the ritm form i.e., shown as attachement1Now I need those sections should be collapsed or closed the (+) as like in att...
Hi all, We have a model record created in the Hardware Models table. So far so good. But when checking this hyperlink, the question is rising should a new model be created for each appliance ? From my operational background i still think an applianc...
There was this task to update new life stage and new life cycle stage status, For which I have to take asset in a list collector so I can update many assets in one go. I used this link Using list collector in Flow Designer 'For Each loop' by converti...
We allow our users to request computers from the Service Portal. We group these computers into the following. Standard Laptop 1Standard Laptop 2Advanced Laptop 1Advanced Laptop 2Standard Desktop 1Standard Desktop 2Standard Desktop 3 Each of these hav...
Hi All, The flow for Standard Hardware Asset Request does not contain the further part of sourcing request, i.e the ui page onwards based on the option selected the next list of tasks will generate. For example, if stock transfer is selected then tra...
Hi all, I am new to implement the asset management. Please help me with the complete implementation process of asset management in Service Now. If any document is there for implementation, it's very helpful to me. Please help me on this. Thanks & Reg...
