We are having issues with regards to attaching a CI to a Asset The asset has been in our platform for quite sometime but for some reason doesn't have a CI aligned to it and I wasn't around when this was originally installed. Our service providers a...
I am curious if anyone has run into the problem of not being able to fully normalize HP products. The landscape of our company is we do not have insight into the procurement process yet but we are getting data from SCCM which is populating our Hardwa...
Standard laptop request is initiated by HR/Manager/End user, procurement team will decide which laptop would provide to the end user. But issue is I have to select the model value inside the standard laptop request catalog item, if in case model valu...
When we see Hardware Model Table, Model number field is empty and when we get into the Model form, Model number is available in Normalization tab. Technical name of blank Model Number field is "model_number"Technical name of populated Model Number fi...
Hello experts,We received a communication record about Core Asset Management classic UI deprecation,and upon reviewing the attached KB support article, it is stated there:"To determine if you're using Asset Management, check if the Asset Management F...
Hey everyone, I am trying to do some clean up on our models and I notice discovery is creating alot of models automatically. Is there an option I can disable to prevent this or I thought I seen something about it asking for approval before creating a...
@Ankur Bawiskar @Community Alums @Dr Atul G- LNG or anyone please help me how to check As I can see a Scheduled file import is running daily with the mid server selection As I can see data source of CSV File is present I want to know how the data is...
We have decided that we are currently tracking items as assets that we want to shift and track as consumables. Is there a simple way to convert the assets to consumables or is there a suggestion on how we would make this transition?
Hi All,I have a reference field for Stockroom (referenced to alm_stockroom).When I click on search icon, it shows me list of stockrooms and shows 2 columns (name & location).I need to add more columns in this pop-up window as default.How can I do thi...
Hello, How to turn on the normalization for storage devices?We have opted in to the default model categories but none of these contain the 'storage device' model category.
Hey everyone, I am trying to do some clean up on our models and I notice discovery is creating alot of models automatically. Is there an option I can disable to prevent this or I thought I seen something about it asking for approval before creating a...
It seems that if using Content Services you must wait for new models to be created before the ability to use them in the tool. Is that correct? How does Procurement play into this process? If needing to purchase a new model, do we request it via cont...
Hello experts,We received a communication record about Core Asset Management classic UI deprecation, and upon reviewing the attached KB support article, it is stated there:"To determine if you're using Asset Management, check if the Asset Management ...
Looking for some advice and/or best practices on publishing hardware to the Service Portal and if needing to keep all instances in sync is necessary. We have turned on the HAM Pro application about 6 months ago and are still working through everythin...
I have a transfer order that is at fully shipped stage but one of the assets is stuck at the ship stage and will not progress. When we close the task for the asset, a new transfer order line task is not created to push the asset along. I have tried...
