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Resolved! Receive a Purchase Order > Asset Line

When receiving a PO, there is an associated Asset Order Line (AOL). On the PO, there is a UI Action 'Receive'. If the Product Model is missing, we want the receive button to be hidden completely, or we want an error message to display that says somet...

Resolved! IHub ETL getting REQUIRED_ATTRIBUTE_EMPTY when field is there

 When doing the Test and Rollback Integration Results in IHub ETL am getting the following:     Missing mandatory field "sys_class_name" in table "u_cmdb_ci_appl_ibm_iib".The field is in the mapping and is mapping to target field "Class" and source f...

wingetc by • Tera Contributor
  • 964 Views
  • 5 replies
  • 1 helpfuls

Using FED EX API to create forums in ServiceNow

i would like to incorporate the Fed Ex API into ServiceNow to build out reports for tracking\delivery\and current location of packages being shipped. Has anyone been able to do this?

71Dennis by • Tera Contributor
  • 1092 Views
  • 3 replies
  • 0 helpfuls

Model Name mapping

Hi All, I am creating transform map for the import to Hardware Asset table. I have one requirement .If imported model name  matches with service now model name then create asset with same model and if imported model name  does not match with service ...

_bhishek by • Tera Guru
  • 649 Views
  • 3 replies
  • 2 helpfuls

Re-Create Assets from Existing CIs

I'm looking to create fresh hardware asset records after wiping the asset table clean to essentially start from scratch. I've been testing a few options but none have been ideal. Best scenario would be the following:Uses existing CI records to genera...

icahall1 by • Tera Contributor
  • 1861 Views
  • 1 replies
  • 2 helpfuls

Purpose of purchase order line task

Hi All,What is the purpose of purchase order line task? I understand there are some fields which are present on the purchase order line task, apart from these fields I want to understand it is required to have purchase order line task?Thanks 

Rajani11 by • Tera Contributor
  • 778 Views
  • 6 replies
  • 1 helpfuls

Resolved! Importing Contracts

There are times customers want to import their existing contracts for HAM & SAM (not entitlements).  I don't seem to find a default import file. I know I can export all the fields to create a template, but not all the fields are needed. Just wonderin...

Resolved! HAM for tracking mobile devices and sim cards (e-sims)

Can someone share practices of using HAM to store and track information regarding mobile devices? The device itself is pretty straightforward but I am not sure about sim card (the phone number) - how do you approach that? thanks,Robert

How to use Filed Styles?

Hi,I am trying to use field styles to color the Number field on the incident form and in the list red when the 'reopen count' is greater than 0. Thank, Shir.

Shir Sharvit by • Tera Contributor
  • 511 Views
  • 11 replies
  • 0 helpfuls

Resolved! Ci without asset value.

In hardware table, I can see a record exits and configuration item is assigned to that hardware ci which is a Linux server and when I open the same ci in cmdb Linux server table, for the same record I can’t see a asset assigned to this ci.  Asset has...