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‎04-11-2024 04:32 AM
Dear Community,
I would like to ask for support in matter of HAM Pro license consumption and what triggers that HAM Pro licensed is counted. I understand that HAM Pro is based on Subscription Units which and specific ratio for each hardware type/class. The calculation is based on records in alm_asset. What if I want to use HAM Pro only for portion of my assets. (e.g. I want to run HAM Pro only for the internal infrastructure and devices while for devices used externally - I just need to have inventory for which ITSM Assets Management would be more than enough). In my case I need to have option to select what is counted for HAM Pro and related features. How it is done OOTB? I want to avoid situation that after buying and enabling HAM Pro plugins each hardware in alm_asset is going to be counted. \Is it possible and how?
Solved! Go to Solution.
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‎04-11-2024 05:57 AM
You can use Resource categories. It is explained in the following URL:
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‎04-11-2024 05:57 AM
You can use Resource categories. It is explained in the following URL:
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‎04-11-2024 06:13 AM
thanks a lot! that should help!