Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

HAM Pro Subscription consumption

Sylwester Jassa
Tera Contributor

Dear Community, 

I would like to ask for support in matter of HAM Pro license consumption and what triggers that HAM Pro licensed is counted. I understand that HAM Pro is based on Subscription Units which and specific ratio for each hardware type/class. The calculation is based on records in alm_asset. What if I want to use HAM Pro only for portion of my assets. (e.g. I want to run HAM Pro only for the internal infrastructure and devices while for devices used externally - I just need to have inventory for which ITSM Assets Management would be more than enough). In my case I need to have option to select what is counted for HAM Pro and related features. How it is done OOTB? I want to avoid situation that after buying and enabling HAM Pro plugins each hardware in alm_asset is going to be counted. \Is it possible and how? 

1 ACCEPTED SOLUTION
2 REPLIES 2

Ashok Sasidhara
Tera Sage
Tera Sage

You can use Resource categories. It is explained in the following URL:

https://docs.servicenow.com/bundle/washingtondc-it-asset-management/page/product/hardware-asset-mana...

thanks a lot! that should help!