Hardware Asset Management - Agent mobile

SARAN_14
Tera Contributor

Hi,

 

I have a requirement to configure the Agent mobile app to show the Asset Lifecycle Category (Hardware Inventory Stock Order, RMA Order, Reclaim asset, etc.,). I found a way to add the category in the Agent app. But when I analyzed the client's agent app I found that they have customized an Applet Launcher tab called "Applications" with the single Launcher screen called "Service Catalog". I have a plan to add the Asset Lifecycle Category in the launcher tab, but I couldn't find the Launcher tab in the Mobile App Builder. Can anyone help me to find the launcher Screen in the mobile app builder? 

 

I have attached the Screenshots of the Agent app and mobile app builder.

3 REPLIES 3

Amarjeet Pal
Kilo Sage
Kilo Sage

Hello @SARAN_14 

To find the Launcher tab in the Mobile App Builder, you may need to check if it has been hidden from view. You can do this by going to the Navigation menu in the Mobile App Builder and checking if the Launcher tab is available there. If it's not visible, you can try enabling it by going to the Administrator panel and selecting "Mobile UI Properties". From there, select "Enable/Disable Applets" and make sure that the Launcher tab is enabled. Once that is done, you should be able to access the Launcher Screen within the Mobile App Builder and add the Asset Lifecycle Category.

Thanks

Amarjeet Pal

I have found a way to hide the Applications tab.

 

Thanks,

Saran K

SARAN_14
Tera Contributor

Hi @Amarjeet Pal ,

 

Thanks for the response, but it doesn't show there